SUMMARY:

Charismatic professional with over five years of experience in the public and nonprofit sectors, creating and analyzing policy and procedures for a variety of stakeholders. Currently possesses an active, Secret - level clearance, assisting federal clients and public safety association leaders with process improvement, stakeholder outreach and plans development…

KNOWLEDGE, SKILLS  & ABILITIES:

Technical Writing: Top Five Technical

Adobe Suite: (508-Compliance, Acrobat, Illustrator, Photoshop, Premiere)

Content Management Tools: (Blogger, Drupal, WordPress)

Microsoft Office: (CRM, Excel, PowerPoint, SharePoint, Word)

Office Hardware: (Fax, Laptops, Printers, etc.)

Social Media: (DISQUS, Facebook, Hootsuite, LinkedIn, Twitter)

EXPERIENCE:

Senior Consultant/Policy Analyst

Confidential

Responsibilities:

• Produced technical documents to FirstNet’s Public Safety Advisory Committee ( Confidential ) and User Advocacy Division in the form of policy advisement, meeting minutes, guidebooks and strategic planning materials.
• Provided support to the Confidential Early Builders Working Group, tracking key performance indicators (KPI) and lessons-learned from five pilot networks across the country.
• Facilitated four Confidential task teams, leveraging the members’ subject matter expertise and synthesizing their findings into formal policy recommendations to the Board of Directors.
• Managed stakeholder communication through Microsoft Dynamics (CRM and Outlook), scheduling meetings and coordinating term appoints for the Confidential ’s 43 members.
• Tracked social media analytics across Twitter and Facebook, assessing the impact of messaging and synthesizing those metrics into meaningful conclusions for leaders within the Offices of the Chief Customer Officer (CCO) and Chief Technology Officer (CTO).

Confidential

Responsibilities:

• Co-directed the implementation of a major policy change for facilitated pancreas allocation.
• Supported a team of 12 analysts and their policy development committees with analysis, public comment, and production of Section 508 compliant federal contract deliverables.
• Administered the Confidential Time Modification Appeal process, reviewing submissions for compliance with Confidential Policies and Procedures and adherence to PHI/ PII standards.
• Managed 12 monthly project meetings, facilitating an environment for staff and C-Level decision makers to examine collaboratively a running portfolio of active projects.

Program Coordinator

Confidential

Responsibilities:

• Expanded the Virginia Confidential ’s network of private sector partners from 30 to 62 within the first 12 months of hire.
• Wrote standard operating procedures for the program, revising over time to maintain consistency with the Commonwealth of Virginia Emergency Operations Plan (COVEOP).
• Staffed the Virginia Emergency Operations Center during disaster activations, managing resource requests and cross-sector communication to over 150 Virginia businesses.
• Collaborated with Virginia Secretary of Public Safety’s Office on partnership opportunities of interest to the Executive Branch.

Confidential

Sales Consultant

Responsibilities:

• Led the Richmond sales market in customer service, with a 95%+ customer satisfaction rate for 18 consecutive months.
• Prepared demonstrations of high-fidelity A/V equipment for clients seeking large product orders and complex installations.

Vice President

Confidential

Responsibilities:

• Supervised a cabinet of 13 committee heads, Executive Branch appointees, Confidential delegates and at-large student volunteers.
• Planned and managed three campus-wide events: Paint the Town Green, a massive community service operation for the surrounding Richmond area, Midnight Breakfast, a late-night social event for the greater student population, and Rams’ Day on the Hill, a student-led lobbying day held at the Virginia Confidential Capitol.
• Presided as President of the Student Senate, moderating weekly deliberations through proper parliamentary procedure as outlined in Robert’s Rules of Order.

Policy and Communications Intern

Confidential

Responsibilities:

• Offered testimony on legislation to the majority of the Virginia Legislature’s standing committees, as well as to groups such as the Confidential Corporation Commission, Court of Appeals and other judicial bodies.
• Championed voting rights measures on behalf of the chapter’s 400,000-person membership while establishing strong relationships with General Assembly staff.
• Assembled the chapter’s Annual Report, pulling from enrolled bill reviews and issue-specific scorecard to inform subscribers of the General Assembly’s activities.

Constituent Services Intern

Confidential

Responsibilities:

• Attended Finance and Appropriations Committee hearings to monitor appropriations and allocations from a $46 million discretionary budget.
• Lobbied in support of funding for a non-partisan redistricting commission as well as education, environmental and social policies.
• Executed grassroots strategy on six bills/ three resolutions through in-person contact and cold-calling, utilizing tools such as the Van and others for outreach to a constituency of approximately 51,000 voters.