Technology Sales Associate Resume Burke, VA - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Burke, VA

Technology Sales Associate

Confidential - McLean, VA

Customer Relations Manager

Visiting merchant sites to set up/check on equipment and ensure customer satisfaction
Security, maintenance, and administration of Yombu’s IT infrastructure
Administer and maintain systems, software, hardware, applications, networks, and databases
Recommend purchases related to maintenance, upgrade, & replacement of components of IT infrastructure

Confidential - Annandale, VA

Administrative Assistant

Print, scan, fax, and photocopy documents and files
Troubleshooting & maintenance for network and WiFi
Install & monitor antivirus and internet security software
Set up computer labs and workstations
Troubleshoot and monitor projectors, PC hardware/software, printers, and A/V related tech issues
Document and Organize student records and documents
Train users on workstations and tech hardware/software
Order office supplies and tech supplies

Confidential - Annandale, VA

Shift Manager

Looked after operational and managerial duties and functions
Supervise work of staff members, organized stocks, and other important equipment
Assisted team members and managers to recruit new employees
Looked after company policies and procedures and ensured high standards of customer service
Supervised cooking zone, maintained hygiene of restaurant for health and safety regulations

Confidential - Arlington, VA

IT Support Analyst Intern

Identifies, diagnoses, and resolves problems for users of university/student computer software and hardware
Installs and maintains end user workstations/laptops, printers, and peripherals
Repairs faculty/staff/student computer hardware/software
Provides one on one end user problem resolution over the telephone
Trains users on system updates and Virus/Spyware Removal/Detection