SUMMARY:

• Pragmatic and results - oriented IT Executive with 30+ years of global experience managing large-scale IT program operations support of private sector firms, Confidential agencies, non-profit companies, and international organizations.
• IT project manager with strong business acumen complemented by keen interpersonal, communications, and business development skills.Motivational and authentic leader with ability to build and manage top-performing teams.
• Demonstrated track record of managing large, complex projects from concept to successful completion.
• Astute IT Program Manager with experience managing full P&L, maintaining strong customer relationships, and driving strategic growth. Aptitude to quickly understand and adapt to new technologies to effectively align them to strategic goals to ensure project success and client satisfaction.

TECHNICAL COMPETENCIES:

Programming Languages: C++, C#, Visual Basic, Java, PHP, XML, HTML, SQL, HTML5/JavaScript/CSS

Database Technologies: DB2, Microsoft SQL Server, Oracle, MySQL, Data Warehousing, ETL Development

Content Management: MS SharePoint, Atlassian Confluence/Jira, Drupal

Web/Mobile Development: ASP, LAMP, J2EE, Google App Engine, iOS, Android, PhoneGap, Amazon EC2, Google’s Firebase, Azure

PROFESSIONAL EXPERIENCE:

Confidential, Princeton, NJ

Engagement Manager

Responsibilities:

• Managing a team of architects, business analysts, and software developers to prepare the exchange for Confidential 2016 open enrollment period.
• Developing an auto renewal process to utilize the CMS Renewal and Redetermination Verification and related bulk services.
• Coordinate the Curam’s renewal batch activities with the Federal Hub, Confidential integration layer, data management, and plan management components.
• Manage the planning and execution of the end-to-end testing activities.

Confidential, Bethesda, MD

Chief Technology Officer

Responsibilities:

• Leading both project management practice for federal and state government and product development practice for commercial sector.
• Provided technical oversight of senior engineers, architects, and analysts that manage and develop diverse technical solutions for private and public sectors.
• Led the company’s penetration into the mobile development market by developing the in-house expertise and utilizing off shore resources.
• Designing new line of mobile apps, development platforms, and business applications for healthcare IT product market. Leveraging PhoneGap platform to build and testing apps for the health insurance eligibility and enrollment space.
• Using open source frameworks to integrate hybrid apps with standardized web APIs, such as public data sets provided by census.gov & data.healthcare.gov; deployed to both App Store and Google Play.
• Defined BPMN process models and coordinated integrated technology solutions from a wide range of vendors (e.g., IBM Curam, Connecture State Advantage, ActiveVOS, Tivoli Identity Manager - ISIM/ISAM, WTX (270/271, 820, 834), Sterling, Hadoop, COGNOS, Informatica, and Confidential .
• Consulted State PMO on all stages of program management, change management, risk management, and project governance. Reported directly to senior management and interfaced with state leadership and client teams.
• Managed product development strategies and developed EHR SaaS that stored and distributed protected health information (PHI) in a secure HIPAA-compliant environment. Used a blended-Agile method by incorporating Extreme Programming (XP), Feature Driven Development (FDD), and Scrum.
• Tested potential CRM integration and examined the impact of federal regulations to ensure full compliance with the HIPAA Privacy Rule.
• Supported PMO as a technical consultant on the $450M Treasury Enterprise Identity, Credential, and Access Management (TEICAM) investment.
• Managed Wiki content, managed access permissions, and edited data collection tools used for gathering monthly performance metrics from all bureaus using OMB MAX software.
• Supported GS-15 and SES managers by preparing monthly budget requests for CIO review, approval, and distribution.
• Served as senior consultant for OMB’s monthly data collection and budget formulation line of business.
• Designed data calls, automated monthly reports, and conducted end user training for OMB Exhibit 300 and 53 submittal procedures.

Confidential, Calverton, MD

Senior Project Manager

Responsibilities:

• Managed the implementation of healthcare software solutions and custom designed insurance applications for government and commercial clients.
• Led the design, development and integration efforts to deliver health insurance exchanges ( Confidential ) to several states, including Maryland, Minnesota, and Arkansas.
• Managed a team of 25 software engineers, architects, analysts, and testers.
• Coordinated the technical implementation of multiple interfaces to key state information systems such as MMIS and CIS.

Confidential, Vienna, VA

Senior Management Consultant

Responsibilities:

• Played integral role in early stage company growth by providing expert-level program management of IT services to major federal contracts, effectively tripling billable staff size from 40 to 120.
• Recognized as go-to manager for leading complex projects and turning technical challenges into success stories.
• Generated multi-million dollar savings for clients by leading the following projects:
• Provided senior-level technical, analytical, consultative, and project management support services to the OCIO PMO.
• Worked with Federal Chief Architect to ensure accurate and timely submission of EA segment reports by all bureaus, in compliance with OMB’s EA Assessment Framework.
• Developed the IT Infrastructure segment, in accordance with Federal Segment Architecture Methodology and cloud computing reference documentation.
• Managed team of data modelers and data architects to develop and maintain the Enterprise Data Model ( Confidential ), ensuring compliance with Federal EA framework; maintained and enhanced Enterprise Architecture Repository (EAR), and established and defined data quality procedures and standards.
• Served as subject matter expert for first responder credentialing database contract.
• Developed logical data models based on NIEM requirements and developed an end-to-end pilot system as the proof of concept.

Confidential, McLean, VA

Director of Database Product Development

Responsibilities:

• Directed newly established non-profits department. Managed the migration of the firm’s CRM database solution to the Confidential and commercial sectors.
• Specified product management strategies and worked with sales and marketing departments to develop and implement a comprehensive marketing plan.
• Managed team of software engineers and data modelers to define, develop, and implement a custom, web-based CRM prototype using a multi-tenant SaaS model.

Confidential, Columbia, MD

Director of Software Development

Responsibilities:

• Managed the non-profit database department with full P&L responsibility for the business unit; supervised team of project managers and software engineers.
• Delivered multiple database integration projects with a focus on the client expectations, quality standards, and deadlines.
• Orchestrated major release of Confidential TM, the firm’s flagship database product to support new market demands for the fundraising/CRM verticals; enhancement of product line resulted in 35 percent operating profit in 2002.
• Developed a distributed processing and load management system for the conversion of 1.7 billion records from a mainframe environment to a server-based grid computing.
• Leveraged COTS and custom ETL tools to build final prototype that was a major factor a $30 million contract award from Capital One.

Confidential, Rockville, MD

President/CTO

Responsibilities:

• Led design and development of a web-based solution to integrate the corporate’s backend SQL Server database and audio file repository into a public-facing website and providing a multi-lingual interface using Unicode.
• The project involved investigating and implementing the latest developments in XML and SMIL technologies.
• Led design and development of an Internet site for sending Persian/Arabic email, well before the days of Google Translate.
• The bidirectional logic was implemented as a custom ColdFusion tag using JavaScript and C++.
• The dynamic web pages used custom XML tags to markup the transliterated text and the conversion engine generated an HTML message ready to be sent over the Internet.
• Managed technical development and data conversion segment involving more than 30 different SGML data types and countless DTDs.