SUMMARY:

More than 7 years of distinguished service in the administrative and training field. Demonstrated track record of excellent customer service, attention to detail, and high - quality productivity. Results-driven professional seeking a position in which to utilize exceptional secretarial skills, data analyst skills, and experience in auditing and training in order to improve overall efficiency.

AREA OF EXPERTISE:

• Superior Attention to Detail
• Management and Program Analyst
• Travel and Logistics
• Type:40 words per min.
• Workforce Planning
• High Quality Customer ooo Service
• Diversity Management
• Curriculum Development
• Catalogue Revamp

PROFESSIONAL EXPERIENCE:

Office Manager/Assistant Facility Security Officer

Confidential, Arlington, VA

Responsibilities:

• Maintain office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions
• Assists with researching materials for briefings, papers, and executive summaries for use by vice president and managers at meetings and conferences
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Monitor and track program/project milestones and deadlines in order to ensure their timely completion
• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors
• Maintain the overall control of the vice president’s schedule by independently determining which matters to handle personally, and which matters to refer to other management officials
• Maintain and communicate sensitive projects, confidential or controversial material, as appropriate and/or directed as the SRC company assistant facility security officer
• Coordinate travel, and assisting with travel reimbursements via Teplis Travel Service
• Development, analysis, and modification of internal administrative policies, procedures and processes; researching, gathering, problem resolution, and compiling materials for briefings, papers, executive summaries, and preparing special reports; and performing research and analysis projects.

Executive Assistant

Confidential, Washington, DC

Responsibilities:

• Data analysis; Proficient in Access, MS Word, Excel, Outlook, and PowerPoint Presentation. Perform filtering, editing, printing, sending, retrieving, or manipulating data, and files
• Use multi-calendaring systems; scheduling meetings, appointments, preparing agendas, and presentations and securing meeting spaces
• Reading and analyzing submissions, letters, agendas, memos and determining significance; routing to appropriate personnel in a timely and efficient manner
• Independently managing ad-hoc administrative duties and functions that service and/or fulfill office management requirements
• Implementing, coordinating, and/or overseeing a variety of complex management programs impacting agency activities
• Interact with customers and problem solve. Document grievances and develop a course of action
• Coordinate travel, and assisting with travel reimbursements via the Defense Travel System (DTS)
• Review correspondence for proper format, conformance with instructions or manuals, grammar, typographical accuracy, and spelling
• Guaranteed that employees received their expense reimbursements in an accurate and timely manner through expense tracking and federal government regulated website DTS
• Maintain existing files or filing systems, including updating, organizing, or retiring files
• Handled shifting priorities of a sensitive nature; and identifying, analyzing and resolving problems without supervisory intervention using tact and diplomacy
• Prepared confidential correspondence and other documents in proper grammar, spelling, punctuation, and format

Founder and CEO

Confidential, Temple Hills, MD

Responsibilities:

• Responsible for overseeing the various aspects of party organization. Role consists of consulting with clients, finding out requirements, negotiating contracts, liaising with suppliers, sending invitations, securing venues, and ensuring safety conditions
• Designed and developed user-friendly website, including optimized check-out page that increase user clicks
• Created systems to train and manage team members in achieving fiscal objectives
• Draft contracts for new clients, soliciting for further engagements, closing deals, negotiating, tracking payments, deadlines, analyzing risks, and assessing performance
• Planned and executed over 30 events for individuals and company clients
• Managed budgets and succeeded to save clients an average of 20% from the overall cost of the event
• Set project requirements and priorities, developed strategies to achieve goals, and coordinated work requirements, resources, and personnel
• Created website and mastered social media branding/marketing

Logs and Records Staff Supervisor

Confidential

Responsibilities:

• Supervised, trained, and ensured data integrity between operations and maintenance departments
• Scheduled appointments and made arrangements for meetings and conferences
• Effectively act as the final check on all correspondence and document
• Recommended changes in administrative policies
• Ensured that records are maintained and not disposed of before expiration of the retention period
• Independently managed ad-hoc administrative duties and functions that service and/or fulfill office management requirement
• Categorized records according to SSIC
• Provided recommendations to management on the dependable instrumentation of events and activities affecting leadership schedules
• Established and maintained a task tracking system
• Prepared and monitored over 100 electronic reports, manuals, instructions, and classified material always offering high quality of training and facilitation
• Received training and certification with DoN Records Management

Aviation Maintenance Administrative Specialist

Confidential

Responsibilities:

• Administered training within the division by planning, developing, and coordinating the division training program to include general military training, operation, and team proficiency in subsystems
• Conducted research and gathered background material for assignments, studies, and projects daily
• Resolved logistics problems by developing, initiating and overseeing the implementation of corrective actions and policy changes
• Established and maintained control reports/spreadsheets
• Gathered and consolidated data to produce readiness plans for higher level officials
• Analyzed facts, defined problems, and identified solutions to prepare daily workload and project future projects
• Developed annual, monthly, and weekly training schedules to improve efficiency and work environment safety
• Prepared and/or providing briefings and presentations on analytical findings and recommendations
• Sole producer of Monthly Maintenance Planner used to project upcoming schedule for entire squadron of 500 sailors
• Revamped and maintained correspondence log consisting of over 500 items including but not limited to personally identifiable information, classified material, and squadron standards of operations literature
• Gained vast experience in accomplishing special projects and short turnaround assignments
• Developed a strong understanding of Federal Motor Vehicle Safety Standards

Central Technical Administrative Specialist

Confidential

Responsibilities:

• Adequately prepared the squadron standalone library for deployment
• Performed work center dispersed technical librarian audits
• Trained work center dispersed technical librarians and over 25 work center supervisors in all aspects of technical publications handling
• Organizing and operating libraries of technical publications, reports and related maintenance data
• Used multi-calendaring systems; scheduled meetings, appointments, prepared agendas, and presentations and secured meeting spaces
• Developed changes to and set up project files and reference files relating to the work of the administrative office
• Prepared correspondence, reports, policy documents, and tracking of classified materials
• Developed and/or evaluated policies in assigned areas of responsibility

ESOL Educator

Confidential

Responsibilities:

• Differentiated and adapted curriculum materials for students with learning disabilities
• Participate in task analyses for determining training requirements in special staff studies
• Evaluated training adequacy of materials (e.g., text, manuals, handbooks) in relation to the specific objectives of the course
• Communicated with students to resolve any issues involving interpretation of the material
• Coordinated and guided adolescents to meet district and state objectives and goals quarterly
• Provided direction and day-to-day management of schedule, supplies, and 45 students
• Created and managed systems for tracking large amounts of data