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Supervisor Billing Department Resume

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White Plains, NY

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PROFESSIONAL EXPERIENCE:

Confidential, White Plains, NY

Supervisor Billing Department

  • Manage the daily operations and staff within the unit.
  • Develop departmental policies and procedures.
  • Assist in the month - end close process by preparing journal entries.
  • Responsible for implementing billing terms of new contracts.
  • Review processes for increased efficiencies and automation.
  • Serve as a resource for the Collections Specialist.
  • Implement project and quality controls within the department.
  • Manage wound care billing process.
  • Manage collections activity and strategy.

Confidential, New York, NY

Analyst Billing EDI

  • Managed the processing of invoices within deadlines.
  • Coordinated with third party vendors.
  • Provided reporting to senior management team.
  • Managed utility billing on ECI billing system.
  • Provided analysis to improve efficiency.

Confidential, New York, NY

Supervisor Billing Department

  • Managed a team of five people responsible for the billing process.
  • Established staff productivity levels.
  • Supervised and directed the daily workflow of the billing staff.
  • Provided analysis to improve efficiency.
  • Developed departmental policies and procedures.
  • Conducted employee performance evaluations.
  • Managed the month end close.

Confidential, New York, NY

Manager Credit & Collections

  • Managed credit and collection policies to improve cash-flow.
  • Worked with customers to resolve disputes.
  • Managed processes to analyze customer credit worthiness.
  • Prepared the periodic cash position reporting.
  • Managed accounts payable and accounts receivable.
  • Analyzed financial statements for credit acceptance.
  • Managed EDI billing process and monthly billing process.
  • Oversaw investigation of credit risk in customers and suppliers.

Confidential, Harrison, NY

Credit & Collections Analyst

  • Established and implemented credit and collections policies.
  • Reduced the outstanding aged accounts receivable balances.
  • Analyzed customer credit worthiness within guidelines.
  • Made recommendations regarding extension of credit.
  • Maintained collection and credit activity for Castle Oil commercial and wholesale.

Confidential,. Houston, TX

Analyst Credit Collections

  • Coordinated with customers, sales and finance to resolve disputes.
  • Reduced outstanding aged accounts receivable balances.
  • Resolved inbound customer account inquires.
  • Performed updates and adjustments on customer accounts.

Confidential, Houston,TX

Analyst, Credit and Collections

  • Maintained monthly KPI reporting for senior management team.
  • Reviewed financial statements to credit screen commercial prospects.
  • Established and implemented credit and collection policies for commercial accounts.
  • Worked with the natural gas pricing desk to screen prospects for credit risk prior to contract finalization.
  • Utilized Dun & Bradstreet and Equifax reporting to examine the credit of new customers.

Confidential, Harrison,NY

Credit Representative

  • Established and implemented credit and collections policies.
  • Coordinated with customers, sales and finance to resolve disputes.
  • Reduced outstanding aged accounts receivable balances.
  • Analyzed customer credit worthiness within established guidelines.

COMPUTER/ LANGUAGE SKILLS:

  • Quantitative Management, Key Performance Indicators (KPI)
  • QuickBooks, Excel, Solver Table, Microsoft Word, Access, Siebel/ Loadstar, Safari, ISTA, Timberline, SAP, ADD Systems, Great Plains, Nexant, Visual Basic, Oracle Discover, JavaScript
  • Fluent in American Sign Language

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