Senior Maintenance Technician Resume
PROFESSIONAL SUMMARY
Enthusiastic and achievement-oriented individual seeking to leverage experience in maintenance, management and problem solving within an entry level IT position ª Motivated to begin a new career where I may contribute to the Information Technology department of a reputable organization ª Self-driven and versatile team member with extensive technical knowledge and 10 years of military experience.
CERTIFICATIONS / PROFICIENCIES
Certifications: CompTIA A+ ª CompTIA Network+
ETCH Machinery: P5000 ª Centura 5200 ª DPS ª Poly ª Metal ª IPS ª 300mm DPS ª Producer
Operating Systems: Windows 98/XP/Vista/7/NT/NT Server ª UNIX SUN
Software/Applications: MXP / MXP+/ eMXP+ ª MARK II ª ASP II ª MCC ª MS Office 2010 (Word, PowerPoint, Excel, Access, Outlook, MS Visio 2010)
EDUCATION
Bachelor of Science in Computer and Information Science
PROFESSIONAL EXPERIENCE
Senior Maintenance Technician May 2010 to Present
Confidential, Fredericksburg, Virginia
- Oversaw and coordinated service operations for the installation of over 40 pieces of laundry equipment Assisted in the establishment of a preventative maintenance software program
- Increased production 30% by installing lights to signal completion of the washing machine cycle
- Composed official documentation for maintenance and ordering parts and upheld detailed records
- Awarded Employee of the Month in July 2011 for increasing the speed of commercial ironers from 500 sheets per hour to approximately 700-800 sheets per hour.
PROFESSIONAL EXPERIENCE (continued)
Senior Equipment Technician December 2007 to March 2009
Confidential, Sandston, Virginia
- Provided vital technical and management expertise in equipment start-up, inspection and warranty support services for equipment designer / manufacturer for industrial applications of vacuum technology
- Resolved problems and upgraded software for all Qimonda 300mm Etch Equipment
- Completed data transfer via remote access using TELNET
- Planned, organized and coordinated maintenance and repair projects
- Supported 34 different systems on the production floor which included, Tokyo Electrons (TEL), Lams Research (LAM), and Applied Materials (AMATS) systems
Customer Support Engineer June 1996 to August 2006
Confidential, Manassas, Virginia
- Spearheaded quality, efficiency, equipment maintenance, and repair for a global leader in nanotechnology manufacturing solutions
- Scheduled and orchestrated on-site client engineering activities
- Directed/supervised customer engineers performing warranty support, maintenance and repairs
- Rendered expertise for machine start-up, inspections, as well as for difficult and complex engineering problems
- Focused on Dry Etch systems encompassing 11 different tools valued at more than $44 million
- Assigned to service major customers (Dominion, IBM, etc.) responding quickly to failures and malfunctions and always assuring total customer satisfaction
- Recognized with a Small Team Achievement Award as well as Employee of the Quarter
Sergeant October 1983 to February 1994
Confidential, Germany
- Chemical, Biological, Radiological, and Nuclear NCO (CBRN) - Assist in the establishment and application of CBRN defense measures.
- Provide training advice and supervision regarding the proper use and maintenance procedures for CBRN equipment and operations.
- Operate and perform operator maintenance on smoke generating equipment, CBRN identification/detection and decontamination equipment.
- Arms Room NCO - Supervises lower grade soldiers and provides technical guidance to the soldiers in the accomplishment of their duties.
- Diagnoses and troubleshoots malfunctions of small arms and other infantry weapons, and towed artillery.