Damage Prevention Specialist Resume Wilmington, NC - Hire IT People

With a BS degree in Management of Information Systems, I have developed an innate ability to manage projects and utilize an analytical mindset to solve complex problems. I also have experience in learning and excelling at new technologies as needed. My experience includes but is not limited to:

Providing excellent customer support to both internal and external customers.
Creating and Designing databases in SQL up to 3rd Normal Form.
Managing multiple projects and people to ensure projects are coming in under budget and on time.
Developing and implementing process improvements on case by case scenarios to deliver maximum results.

Please see my resume for additional information related to my experience.

Objective

Obtain a position with a forward thinking organization where I can utilize an analytical mindset, general technical knowledge, customer focused mindset, and team player attitude to help drive organizational success while further developing personal skill sets.

Education

Mount Olive, NC
Bachelor of Science, Management of Information Systems
Post Bachelor Certificate in Computer Programming
Expected Completion Date: 2013

Technical Knowledge:

Object Oriented Programming Languages: Java & C++
Relational Database Design Methods and Principles using SQL in MS Access and MySQL
Proficient in HTML and CSS
Knowledgeable developing in a WAMP environment
Experienced using JCreator Pro, Eclipse, Visual Studio 2010, MS Office Suite
Familiarity with PHP, JavaScript, and MySQL
Knowledgeable at troubleshooting and fixing computer hardware/software issues.

Work Experience

December 2005 � Confidential, Wilmington, NC
Field Supervisor

Managed day to day operations of a more than $1 million annual revenue operation.
Responsible for maintaining laptop images, software, and data updates within District.
Served as lead for all District IT projects which includes working with Corporate IT department to meet deliverables in GIS project and PUMP project.

Investigate utility damages and performed root cause analysis to determine liability and causal factors.
Analyze profit and loss statement to identify underachieving technicians in order to implement improvement strategies to achieve budgeted goals.
Maintained relationships with all internal and external customers to ensure customer satisfaction.
Member of North Carolina Utilities Coordinating Committee.

2003 � December 2005 Confidential
Lead Technician

Served as first level of tech support for Wilmington Team
Assisted supervisor with any local operational issues
Performed damage investigations and reported results to supervisor

August 2000 � 2003 Confidential
Damage Prevention Specialist

Located buried utilities for Progress Energy, Time Warner Cable, and Bell South according to state laws and company standards.
Keep detailed records of work performed and submitted billing sheets to office assistance daily.

Achievements

Completed Management of Information Systems cohort
Nominated by Regional Director as High Potential Supervisor and trained in Leadership Development Program.

We provide IT Staff Augmentation Services!

Damage Prevention Specialist Resume

Wilmington, NC

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship