CUSTOMER SERVICE ASSOCIATE Resume San Francisco California - Hire IT People

OBJECTIVE:

QUALIFICATIONS:

Positive team player willing to help out and works well with the team/ participate cross training and learn other Responsibilities and provide assistance.
Excellent problem solving and analytical skills by offering creative solutions to resolved issues.
Multi awarded 10 years experience with customer service
Excellence Adherent integrity, work, ethics, and company vision
Dependable follows instruction, punctual, responds to management direction and solicits feedback to improve performance.
Adapt changes in work environment and manages competing demands and able to deal with frequent change, delay or unexpected events.
Team safety champion and Floor Warden.
Intermediate Computer literate (word processing/outlook/power point)
Excellent in Verbal and written communication.(Bilingual English ,tagalog)

WORK HISTOY:
Confidential
CUSTOMER SERVICE ASSOCIATE/ CHARLES SCHWAB SITE May 2000-September 2010
San Francisco, California

Works with Executive Secretaries in their shipping and receiving mails, faxes, copy jobs and scanning.
Pick Handle and deliver time-sensitive material like confidential, urgent packages to client.
Organizes and sorts accounting statements
Mail sorting USPS mail and Inter office mail.
Works with commercial mail couriers (USPS, DHL, UPS, FEDEX, etc.) metering high volume of mail in most economical rate.
Maintains all logs and reporting documentation deadlines
Heavy telephone activity and correspondence duties
Works in warehouse and office environment
Works with Ricoh Copier technicians by creating work orders for technical service on copiers and printers within the company.
Customer interaction by phone and emails.

EDUCATION:
Bachelor of Science
Vocational Courses
Phlebotomy