SUMMARY

Engineering Manager (results oriented) with over 10 years in the IT / Technical Industry focusing on Project and Infrastructure Management / construction. Identify, develop and implement projects that increase productivity, profitability and work environment. Deliver on time and under budget with attention to detail. Design complete solutions to meet customer needs efficiently with minimal cost.

PROFESSIONAL EXPERIENCE

Confidential, Fairburn GA 1999 – 2009
IT Infrastructure Manager - South East Region
Major accomplishments:

• Developed in-depth project business cases for 12 separate operations. Presented to sponsor, cases complete with cost analysis, ROI projection, budget and project plan for approval.
• Successful completion of South East Region Fiber Network (MAN) on time and under budget. Project provided high-speed connectivity and regional network resources to all operations on campus while generating a recurring annual cost savings of $149,000. ($1.2 million over project life)
• Successful system implementation of J&J, Memphis operational startup, a 1 million square foot facility. Due to the proper management of existing assets, project saved $400,000 in startup expenses.
• Development of South East Region network from an unreliable low performance limited network with no resources to a reliable network with many resources and system monitoring. This network was designed with system redundancy and during its 8 year life, never had an outage.
• Cultivated many close personal relationships with supporting vendors and other team members. This made it possible for Regional Management to take advantage of cost reduction opportunities not otherwise available. This raised the expected level of service to the point where tasks which were major projects in the past became routine maintenance and system management.

Software/System Experience:

• Operating systems, Windows XP, Vista, Active Directory as well as many others. Applications: MS Office Suites, Remedy, Microsoft Outlook, Visio, Mappoint, Adobe Creative suite/Acrobat, Archiving applications, Symantec AV, Norton AV, Citrix, Lotus Notes, Norton Ghost, Administrative tools, Network Scanners, PCAnywhere and other remote control tools as well as an extensive list of others.
• Hardware: Servers/Desktops/Laptops and all associated components, Printers/Plotters, PC BIOS and architecture, Network support including WAN/LAN/MAN Copper and Fiber Optic, TCP/IP, Hubs/Switches, Routers, CSU/DSU\'s, PC/Server automated and manual storage systems, Network Printer support and print server installation and maintenance. Work with and support users remotely.

Responsibilities included:

• Long and short term planning and management of data and voice infrastructure.
• Identification of cost savings projects and their successful implementation.
• Management of service providers.
• Defining system and project specifications and taking bids related to new projects.
• Overseeing IT components and construction of operational startups.
• Developing policies and procedures to enhance operational performance.
• Writing technical documents to support operational and technical associates.
• Assisting and overseeing advanced IT support in problem resolution.
• Optimizing and maintaining Regional Metropolitan Area Network.
• Preparation of regional network budget.
• Planning for business growth and adapting systems to business needs.
• Simultaneously manage smaller projects with notable savings.

Confidential, Atlanta, GA
Service Engineer

• First to be trained on the new Angiostar. This is still the current product today.
• Installed / Constructed Radiology Suites.
• Specialized in Computerized Angiography and Cardiac Image Quality.
• Provided comprehensive customer service including diagnosing and repairing equipment as well as software and optimizing image quality.
• Provided technical support to colleagues and customers both locally and remotely.

Confidential, Norcross, GA
Service Engineer

• Specialized in cardiac and radiographic systems maintenance and repair.
• Troubleshoot and repair a wide range of customer issues.

Confidential, Norcross, GA
Service Engineer

• Managed Construction projects of Radiology Suites.
• Installed, serviced, and made emergency repairs of radiographic and Fluoroscopic systems for medical diagnostics.
• Serviced closed circuit television systems, digital imaging systems, open and closed loop servo devices and microprocessor controlled devices.

EDUCATION

BS, Electronics Engineering Technology.
BSEET Degree specializing in Electronic Hardware Design
MCSE Training-
Microsoft Certified Systems Engineer: Perform in-depth research of interaction of multiple network products
Continued education: Project Management, Microsoft Project, MS Windows 2000, Server 2003, Public Speaking
Specialized training: Siemens Medical Systems, Thompson CGR, Picker International

TECHNICAL SKILLS

Vendor / Utility / Telecom / Contractor / Service Provider / Resource Management, Estimation, Budgeting, Project Management, Ability to read and interpret blueprints / Schematics, Create drawings,
Experience with Fiber Optic (single mode and multimode / long haul / short haul), Copper Data Cabling, Variety of Electronic Test Equipment, High-Voltage Power Generation, Incoming Power Analysis, Telecom / Data Services and Providers, Design and deliver systems according to Equipment Specifications, UPS uninterruptible power source, Generator, HVAC, Equipment racking and placement, Switches, Routers Identify System Specifications, Proven mechanical, electrical, electronic aptitude, fabrication, Microsoft Server 2003, Windows XP, UNIX, Microsoft Applications: office products, MS Project, MS Visio, Norton Ghost, Arcserve, Partition Magic, McAfee Antivirus, Lotus Notes, Exchange LAN, WAN, MAN, RF Wireless