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General Manager Resume

5.00/5 (Submit Your Rating)

San Antonio, TX

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OBJECTIVE: A experienced manager seeking challenging position in Hotel Management that will utilize his business management skills.

CAREER SKILLS AND KNOWLEDGE:
Financial/Accounting Management
Profit/Loss Analysis
Marketing/Promotion
Cost Reduction Strategies
Revenue Management
General Management
Staff Supervision/Development
Customer Satisfaction Skills
Capital/Expense Budgeting
Opera Management Systems
Teamwork Leadership
Task Delegation Skills

  • Implemented strict structured guidelines for housekeeping and front desk staff to keep a strong customer satisfaction rating. (Holiday Inn Express)
  • Constructed business plan with complete financial analysis, annual sales forecast, and enforceable strategic marketing and structure ideas for a small business to gain capital and other resource, when business was in purchasing phase (Regency Inn & Suites)
  • Developed and presented a completely revised sale strategy after adapting new business structure due to the downfall of economy in 2008 with Regency Inn and Suites.

EXPERIENCE:
ConfidentialMay 2006 – April 2012
Partner/General Manager San Antonio, TX

  • Owned and managed a 50 unit motel, handle all aspects of sales and service and operations of the business.
  • Implemented strategic marketing affiliation with executive company as USAA (located across from the business property), to earn repeat business from the local community.

Confidential October 1995- April 2006
Partner/General Manager San Antonio, TX

  • Managed the business to be ranked 3rd property amongst all Holiday Express national wide for Voice of the customer program.
  • Enforce strict guidelines for room preparation that earned top customer satisfaction honors.
  • Recognized as best functional property (financial and customer satisfaction) under the Holiday Inn Express flagship.

EDUCATION: Business and Computer Science

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