It Asset Manager Resume
Farmington Hills, MI
SUMMARY:
Certified IT Hardware and Software Asset Manager (IAITAM) with over 13 years of experience as an IT Asset Manager. Experienced Systems Administrator, NOC Asset Manager, Have managed and inventoried COLO Datacenters. Manager of Hardware Integration department, Hardware and Software Integrator, Trainer, Support Desk Analyst, Trade - Show Booth Coordinator, Field Engineer and Field Instructor. IT Procurement Agent, managing IT cost centers, Confidential and Confidential budgets. Have written and implemented IT Asset Management Policies and Processes according to ITIL practices, administrator of Eracent Asset Management solution and Asset Panda. Warehouse Inventory control, physical asset audits. Office Manager due to acquisitions and divestitures.
EXPERIENCE:
Confidential, FARMINGTON HILLS, MI
IT Asset Manager
Responsibilities:
- IT Hardware and Software Asset Manager with Supervisory responsibilities
- Manage IT Asset Managers in US, Poland and India
- Ensure software audits and license compliance requirements are met at all times
- Responsible for building asset management methodology lifecycle policies and processes
- Create IT Purchase Order shopping carts for assets and service agreement renewals
- Administrator of Eracent Asset Management (ITMC) solution, and Asset Panda
- IT Asset Management acquisition and disposition manager
Confidential, Ann Arbor, MI
Systems Administration
Responsibilities:
- Built, installed and decommissioned HP Proliant/Dell PowerEdge servers in Data Centers
- Performed backup’s and restorations per change request and incident management
- Performed routine maintenance activities
- Assisted SQL DBA’s with routine maintenance tasks
- Desktop Engineering - Desktop and Laptop imaging and deployment and service
- Software License repository through 2013
- Processed equipment lease returns
- Worked on various relocation projects including moving and entire data center
- Physical Inventory auditor and office relocation/shutdown manager
- Assumed and successfully completed a failing Business to Business project (B2B)
- PMP Trained
IT Asset Management
Confidential
Responsibilities:
- Certified Hardware and Software Asset Manager
- Wrote articles in IAITAM’s ITAK magazine
- Responsible for 5 million dollar global hardware and software maintenance budgets
- Annual IT budget submission and tracking with Finance and Procurement
- Maintained Definitive Software Library
- Created ISO Images of software for electronic storage
- Created asset tagging system using bar code scanner and Brother printer
- Responsible for Asset Dispositions
- Including annual reports to Finance and Tax departments
Senior Client Services Analyst
Confidential
Responsibilities:
- Worked directly with business units to plan, procure, build, deploy and maintain Windows based systems.
- HelpDesk: Troubleshot and resolved client systems via HEAT and Remedy.
- Developed and deployed WinInstall and NAL scripts.
- Conformance and Compliance Testing. Tracked and documented computer manufacturers’ revision changes and upgrades.
Final Assembly Lead Technician and Manager
Confidential
Responsibilities:
- Built systems for Trade Shows / setup and tore down Trade Show booths
- Built, loaded and tested Confidential, PQD online and PQD Web systems
- Evaluated platforms from manufactures for UMI product reliability
- Submitted detailed reports to EPQA (Quality Assurance) with platform recommendations
- Hardware Certification Specialist: Purchased evaluation units, tested and certified units with detailed reporting to Hardware Certification Committee (HCC)
- Member of Hardware Certification Committee (HCC)
- Submitted detailed reports to EPQA with results from Hardware Certification Committee Made recommendations to EPQA based of HCC test results
- Trained Sales Support Staff in all UMI Confidential and PQD products
Confidential, Inkster, MI
Computer Systems Engineer, Customer Engineer
Responsibilities:
- Developed, manufactured and delivered holder for hand-held scanners
- Installed computerized beer tap and RS232 cash register link
- Manufactured remote display for cash register parking systems