NA Change & Transformation Manager Resume

SUMMARY:

A change management professional delivering complex transformational change initiatives affecting systems, processes and culture in supply chain, financial, sales and other business functions. Change management experience includes establishing change vision and strategy aligned with organizational goals; assessing stakeholder readiness; coaching executive leadership; identifying, analyzing impacts and identifying risks; and developing and implementing communications to create awareness, understanding and engagement in the change initiative and reach business objectives.

PROFESSIONAL EXPERIENCE:

Confidential

NA Change & Transformation Manager

Responsibilities:

Led the change program for a new time and attendance system, impacting processes and culture, to run our plants, such as scheduling, timekeeping and payroll, resulting in $3.1mm in annual savings
Led the change management work to right - shore HR functions from the U.S. to new service centers in Costa Rica and Manila, including shifting employee perspectives and expectations

Confidential

Global Change Manager

Responsibilities:

Established the change team to develop and execute a global change strategy for project redefining the role of the integrated global supply chain, including leading regional teams to apply global strategy, expected to deliver $1 billion for reinvestment
Led the change approach for the NA finance function to convert financial reporting calendar and process to align with the global company standard impacting the ways of work for multiple functions (sales, demand planning, etc.)
Led the change strategy and execution for a new trade planning system with our Canadian sales team, recouping lost trade deductions of $20mm.

Confidential, Pittsburgh, PA

Organizational Change Management Consultant

Responsibilities:

Led teams to develop and execute change management strategies, including how to engage leadership and ensure sustainability post-implementation, and planned and executed communication activities
Established the process to identify change impacts and risks, collecting change impacts, and executing appropriate actions to address impacts and risks
Implemented change readiness scorecards

Independent Change Management Consultant

Confidential, Princeton, NJ

Responsibilities:

Implementation of a SAP-based supplier relationship management tool for global purchasing department affecting more than 8,000 employees, including developing a change agent network, identifying stakeholder groups, developing executive communication and coaching executive
Change management and communication planning and execution for an enterprise architecture, continuous improvement, application support outsourcing and other change initiatives targeted to employees, project team, company management and others. Developed communication materials regarding the new process.

Confidential, Kansas City, Mo

Change Management Consultant

Responsibilities:

Change communication planning, execution and measurement targeted to employees, project team, company management and external third parties;
Stakeholder analysis, as-is/to-be assessments, scorecarding program, and other change management activities.

Confidential, Oldwick, NJ

Associate Editor

Responsibilities:

Managed the editorial process for insurance-focused analytical reports and statistical studies based on proprietary data and analysis for publication in Confidential .
Wrote articles on insurance topics for Best's Review.

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