SUMMARY:

Technical, experienced telecommunications professional in Solution Sales, Sales Engineering, Account Management, and Product Management for technologies involving FTTX, D - CCAP, GPON / EPON / DPoE, MEF, VoIP, SIP, CMS, PSTN, SS7, RF, DNS, ENUM, Sonet, TDM equipment, service assurance tools, field installations, and network design. Broad experience and knowledge in PON lab testing and integration, telephony / VoIP end to end architecture, pre / post-sales engineering support, as well as project direction / management.

TECHNICAL KNOWLEDGE:

• Sumitomo FSU / OLT 7100 series EPON and DPoE system
• Confidential MA5600-x and 5800x series OLT, MA5633 D-CMTS
• Cisco BTS 10200 CMS, MGX and ITP
• NetNumber Titan ENUM
• Empirix XMS Hammer Network Monitor
• JDSU Packet Portal Network Monitor
• Netscout Ngenius Network Monitor
• Minacom / Tektronix DQ VQT test system
• Cisco BACC / DNS
• Cedar Point Safari CMS
• AcmePacket SRP / SBC’s
• Fujitsu OC3, OC12 and OC48
• CAC Access Navigator 1/0 DACS
• DSC 1/0 DACS
• Alcatel 1631 3/1 DACS
• Tellabs 5500 3/1 DACS
• Centest 650 Remote test system
• Agilent NGN SS7 / MGCP Analyzer
• Spectra INET SS7 analyzer
• Nortel DMS 500
• TTC / Tektronix Tberd 107, 307, 224, 310 and 2310

PROFESSIONAL EXPERIENCE:

Confidential

Senior Solutions Sales Manager / Product Manager

Responsibilities:

• Technical Solutions Sales Manager for the MSO and Wireline AD for PON / D-CCAP Access systems.
• Provide technical support at customer sales presentations and trade shows.
• Work continuously and directly with sales teams and T1, T2, and T3 customers to provide FTTX / D-CCAP solutions.
• Review and respond to RFP's, set pricing, order equipment, maintain inventory, and develop or maintain the relationship.
• Assigned as Project Director on some accounts, as Solutions Responsible as well as Account responsible.
• Achieved breakthroughs on several T3 accounts in the AR /SR role.

Confidential

Sales / Systems Engineer

Responsibilities:

• Pre-Sales systems engineer for Confidential ’s EPON and DPoE systems in the Confidential Labs and field trial sites.
• Support the design, testing, test case writing and technical support for the Confidential account.
• Main interface for the Confidential SME’s, Confidential Sales, support and management to the main office in Osaka Japan.
• Our team successfully became Confidential 's number 1 vendor for Confidential technology, and the first ever production PON deployment on their network.

Confidential

Senior Engineer / Engineer, Philadelphia, PA

Responsibilities:

• Technical Lab manager for Confidential Product Engineering Digital Voice Lab. End to end Tier 1 support, installations and troubleshooting for all Product Engineering Lab Evaluations and Proof of Concept testing. Maintained CMS’s, ENUM, SRPs, SBCs, L2 switches, Cisco router, RF plant, CMTS, DNS, BACC, SS7 Network and Service Assurance Tools. Worked cross functionally with Vendors, internal Confidential teams as well as System and Divisional teams to design, engineer and troubleshoot standard CDV deployment prior to national launches.
• Test tool Vendor Manager and local administrator for Empirix XMS system, Tektronix DQ VQT system, JDSU Packet-Portal network monitor, and Gigavue network filter system.
• Attended weekly and bi-weekly Ops Test Tool status and testing meetings. SPOC and test lead for service assurance tools solutions s.
• Interfaced with Operations and Vendors on deployment plans and logistics.

Senior Voice Engineer

Confidential, Moorestown, NJ

Responsibilities:

• Maintained lab defect tracking processes, environment management, and validation of business requirements to support SIP peering and SIP Equipment.
• Worked with Project Management to set expectations of testing, managed the SIP team’s testing to meet target dates and developed test plans for projects to meet stakeholders’ expectations.
• Created test strategies, test plans, documented test results, defined test cycles and managed creation of test cases.
• Local administrator for Minacom / Tektronix DQ Voice Quality Test System.

Confidential, Philadelphia, PA

Senior Switch Technician / Acting Operations Manager

Responsibilities:

• Nortel DMS 500 operations, maintenance, and translations.
• EO and Tandem trunking test and turn up. Field installations for voice equipment / Nortel HDT, ANX, channel banks.
• Maintained onsite videoconferencing equipment.
• Attended sales proposals and site surveys on customer premises as a technical resource.

Confidential, Wilmington, DE and Philadelphia, PA

Technician

Responsibilities:

• Field and Central Office equipment and circuit installations for DS0, DS1, DS3, OC3-OC48.
• Trouble ticket management and customer care / support.
• Circuit design and traffic management, Hardware inventory control.
• Responsible for entire Wilmington Delaware Transport network end-to-end, added several network elements, and restored all POP housekeeping alarms functionality.
• Promoted to Dispatch Supervisor in Philadelphia office for all private line orders.

Confidential, Wilmington, DE

Telecommunications Technician

Responsibilities:

• Installed, cabled and configured hardware under the direction of their headquarters in NYC.

Confidential

Telephone Technician, Miami, FL

Responsibilities:

• Mitel PBX installations and maintenance.
• Outside plant and radio tower maintenance.
• 0 VAC and -48 DC plant electrical work.
• Assisted in rebuilding telecom infrastructure after Hurricane Andrew.