PROFESSIONAL PROFILE:

• Excellent Negotiation Skills
• Ability to engage and deliver presentations
• Thrive on working in a challenging environment
• Provide high quality, professional communication at all levels
• Have excellent written, oral and interpersonal communication skills at all levels
• Driven, determined and an unyielding commitment to excellence
• Problem - solving (qualitative and quantitative) with excellent research and follow up

TECHNICAL SKILLS:

SAP, Siebel Clinical, Contract Lifecycle Management, Model N, Microsoft, Analytics, AS400, VPN, Business Objects, Blue Pumpkin, Fieldglass, Kronos,and Avaya software knowledge

PROFESSIONAL EXPERIENCE:

Confidential, Mounds View, MN

Payment Contract Analyst

Responsibilities:

• Responsible for validating site, vendor and consulting invoices. Review and approve milestone payments
• Provide professional level responses to payment inquiries and/or discrepancies to study team, sites and monitors
• Collaborate with Contract Analyst and Data Management to ensure accuracy of contracts and payment triggers
• Provide ad hoc BOXI reports as needed

Confidential, Arden Hills, MN

Business Analyst

Responsibilities:

• Support sales directors and regional sales managers in development, coordination and on-going maintenance of the contract document requirements
• Develop solutions to a variety of complex problems of diverse scope by providing analytical data to provide the best impact on the business unit
• Negotiate contracts cross-functionally with variety of other divisions including legal and marketing
• Provide pre-contract sensitivity analysis, including price and revenue modeling, profitability and revenue risk exposure to manage pricing approvals

Confidential, Edina, MN

Purchasing Agent

Responsibilities:

• Recommend and Create strategies on contracts for developing and promoting cost-saving strategies to support National Account Agreements.
• As well as identifies risk, and offers alternatives for management
• Responsible for developing, negotiating, analyzing and managing system-wide contracts for various services and software.
• Formulate and Analyze recommendations for other departments in supplier selections to monitor performance, report trends, and insure compliance.
• Communicates contract issues and explanations to management and facilitates issue resolutions.
• Assists in obtaining RFP bids for all products as requested, analyze and model basic goods, services and software at the lowest total cost with focus on value.
• Responsible for continue ongoing contract management (to determine necessity for amendments or extension of contracts, compliance to contractual obligations, and/or termination) and administer change.

Confidential, Mounds View, MN

Regional Pricing and Contract Analyst

Responsibilities:

• Develop and Recommend strategies on pricing and product mix for contract accounts developing and promoting pricing strategies to: increase ASP, gain share, support product strategies and support National Account agreements.
• Negotiate pricing with Sales Managers and Sales Representatives
• Formulate and Analyze individual hospital and regional group contracts to monitor performance, report trends, and insure compliance.
• Report quarterly contract performance to divisional and upper management
• Review and approve requests for Price Overrides and Customer Credits Analyze and approve product pricing before submission to customer
• Weekly reporting functions including open returns, PO pending, invoice history, serial number history, and other reporting as needed
• Responsible for maintaining account transactions, billings, and accurate invoicing

Customer Care Specialist

Confidential

Responsibilities:

• Provide professional level support to all field sales staff, customers, and hospitals by possessing a broad knowledge of Confidential policies, procedures, products, and services in a fast paced and often high pressure environment
• Coordinate after-hours and on-call emergency product flights across all Confidential business units
• Analyze and negotiate inventory issues and facilitate solutions based on urgency, product availability and delivery options
• Assist sales staff with any issues regarding Confidential field actions
• Act as liaison between contracts department, CFS and field staff to quickly resolve contract and pricing issues
• Proficient in SOP’s and best practices regarding order processing, credits, pricing, return processes and inventory management
• Liasion between shipping and distribution for conflicts hat arise in shipping methods

Sr. Customer Service Rep

Confidential

Responsibilities:

• Weekly reporting functions including open returns, PO pending, invoice history, serial number history, and other reporting as needed
• Responsible for maintaining account transactions, billings, and accurate invoicing
• Review and approve requests for Price Overrides and Customer Credits Analyze and approve product pricing before submission to customer
• Weekly reporting functions including open returns, PO pending, invoice history, serial number history, and other reporting as needed
• Responsible for maintaining account transactions, billings, and accurate invoicing
• Ability to negotiate inventory levels based on marketplace conditions

Confidential, Minneapolis, MN

Nursing Station Technician

Responsibilities:

• Coordination of communications and procedures for the nursing unit
• Process admissions, discharges, and transfer forms
• Interpret and transcribe doctor orders, assemble charts and order test for patients per doctor orders
• Assist Nurse with the care of patient personal hygiene and daily activities
• Transport patients and equipment
• Set up and maintain patients rooms, reordering and restocking supplies

Financial Administration Representative

Confidential

Responsibilities:

• Coordination of scheduling multiple physician visits related to the delivery of special care
• Coordinate diagnostic and procedural services including MRI’s, CT scans, Infusion Therapy, Biopsies, etc
• Obtain, update and verify patient insurance and demographic information
• Ensure authorizations from third party payors secured in conjunction with UMPhysicians
• Collaborate with other health team members including physicians, residents, fellows, medical students, nursing and clerical staff, and ancillary staff to provide quality care for patients and families

Retail Pharmacy Technician Intern

Confidential

Responsibilities:

• Provide excellent customer service to outpatient customers
• Prepared and dispensed medications and supplies
• Verified invoices and unpack stock
• Process and fill medication order under supervision of Pharmacist
• Maintain inventory documents of all investigational drug study medication
• Assist the Pharmacist in daily duties