Customer Service Resume Westernport, Md - Hire IT People

Summary

I am a versatile individual with experience in administration, computers, customer service, supply/inventory, investigating and handling large sums of money. I can offer the ability to work with minimum supervision, professionalism, reliability and flexibility.

Experience

Administration Twenty three years
Confidential

First point of contact for incoming personnel entering business and police station; answered multi-lined phones, received, screened and directed phone calls and visitors, sent and received FEDEX, UPS, and Courier packages, updated and distributed cash report, assembled and processed outgoing mail, performed the duties as the turn key for business, securing facility at the close of business, entered/retrieved information into programs, researched and supplied information for the public, composing & preparing correspondence and scheduled appointments.

Customer Service Three years
Confidential,

Provides excellent verbal and written communication, professional telephone etiquette, deals calmly and courteously with irate customers and interacts/relates well with customers.

Computers Twenty three years
Confidential

I’ve used computers in conjunction with various software packages, to research information, enter and retrieve information & to compose and prepare correspondence.

Supply/Inventory
Confidential, Four years

Received, issued and inventory supplies.

Investigations Twenty one years
Confidential

Gathered information, organized and maintained case files, conducted fact finding interviews, verified and/or corroborate information and prepared reports.

Education

Diploma
Certificates of Training & Professional Certificate
Basic Writing Skills I & II, Computer Search & Seizures, Crime, Rave & Club, Laboratory I Investigations, Pickpocket Related Offenses, Intro to Conspiracy, and Analytical Techniques I & II

Professional Certificates
Interviews and Interrogations – completed three phases, Specialized Investigations, Domestic Violence – completed three seminars, Financial Asset Forfeiture – completed three seminars, Money Laundering, Detecting Dangers, Drug Trafficking, Effective Peacekeeping, Master Street NARC

Appreciations and Awards

Shepherds to Love
A privately owned facility to provide care and shelter to homeless canines for their well being until forever homes can be found.
John Carroll Elementary School
Award for recognition and in appreciation for faithful and devoted volunteer service.
Metropolitan Police Department
Certificate of Appreciation of service
Certificate of Appreciation for assistance rendered
Human Resource Development Commission, Inc.
Excellent performance evaluation

Military Service

Confidential – Three Years
Supply Technician
Ordered issued and inventoried parts in support of an Aviation Support Unit

Reference available upon request.

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Customer Service Resume

Westernport, MD

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