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Technical Support Specialist Resume

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DelhI

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Current Professional Details

Total Experience: 5+ year
Functional Area: IT/Technical Support
Role: Technical support Specialist
Current Industry: Confidential
Key Skills: Windows OS(various versions),SAP ABAP,Oracle sql,Basics of networking.

Education

Graduation : B.C.A
Specialization: Technical support ,Technical Consultation etc.
Certification Courses: Oracle 9i (SSI)
Sap ABAP (JKT SAP Solutions Academy)

Employment Details

Worked Confidential as System Analyst and web application developer and participated in Basic structure planning and Feasibility study for the following sites:

Confidential

Worked for Confidential, (Green Park,Delhi) in Customer Verification process(Back end) (2003-2004)
Worked for Confidential,(Gurgaon) as a Technical Support Specialist for Windows (2005-2010)
Working (at present) Confidential, (Gurgaon)

IT Skills

Windows NT,2000,XP,Vista,Windows 7 and Server2003,2007.
Home/small office networking both Infrastructure and Adhoc.
Working knowledge of HTML.
Knowledge of Oracle sql.
Worked on Remedy s/w ,I Mantra.

Desired Job Details

Preferred Location: Any
Job Type:Permanent
Employment Status:Full Time

Others

Languages Known

English: Read, Write, Speak
Hindi: Read, Write, Speak

Work Authorization
Work Status for USA: n/a
Other Countries: India

Affirmative Action
Category: General
Physically Challenged: No

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