SUMMARY:

• Training Content Developer and Instructional Designer with experience in training, training content development, and change management.
• Developed training simulations and end - to-end custom documents (PowerPoint, Excel documents, job-aids, exercise guides).
• Facilitated Train-the - Trainer as well as classroom, web, and over the shoulder training.
• Experience in creating training content for PeopleSoft, Oracle EBS, and Hyperion.
• Modules include all pillars in Finance, Supply Chain, and HR.
• Assisted in the development and delivery of the end-user training. Assisted on projects also implementing content via their LMS.
• Experience partnering with Clients/SMEs/and the Project Management Team.
• Experience in building training content for companies with non-Oracle systems. Full implementation and upgrade experience from testing scripts to training.
• Experience managing teams of Instructional Designers, as well as documentation of Training Needs.
• Experience with the local Install of UPK, as well as the Administration of UPK.
• Storyline 2, 3, and 360 experience. Experience in Adobe Photoshop. Some Project Management institute coursework completed
• Works with subject matter experts and process owners to gather information for training documentation
• Creates Training Content in industries for Hospitals, Pharmaceuticals, Utilities, Universities, and Government
• Creates Training Content with multiple content authoring tools, as well as custom documents
• Follows the ADDIE model, and creates content focused on adult learning
• Ability to work in a team environment, as well as independently

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Change Management Assistant / Instructional Designer / Training Content Developer

Responsibilities:

• Created Training content using UPK and Office for Oracle EBS 12.2.7 Upgrade
• Created training needs assessment, met with the business to determine to goal
• Modules included Finance AP, AR, GL, iExpense, Purchasing, and Workforce Performance Management
• Created customer training guides and PPTs
• Created and updated documents and spreadsheets on project status

Confidential, Addison, IL

Instructional Designer/ Training Content Developer

Responsibilities:

• Created Training content using Power Point, Word, Publisher, and Storyline 3 for Infor Cloud Suite
• Used testing scripts to develop content
• Worked with process owners to validate training material
• Created quick reference guides and tip sheets
• Created and updated documents and spreadsheets on project status

Confidential, Bradenton, FL

Training Content Developer

Responsibilities:

• Created custom training content for FSCM PeopleSoft Cloud modules
• Created documents utilizing Power-point and Microsoft Word
• Created custom job aids and tested within the system
• Worked with process owners to validate job aids
• Created UPK content for PCARD transactions
• Created and updated documents and spreadsheets on project status
• Used the ADDIE model to gather relevant information to translate into training documentation

Confidential

Content Developer / Trainer

Responsibilities:

• Created Training simulations using UPK and Storyline 2 for a variety of PeopleSoft and Oracle EBS R12 modules
• Created custom training documents utilizing Power-point and Microsoft Word
• Worked with process owners to validate training material
• Created quick reference guides to assist in post go live support
• Customized UPK player package and documents to fit client branding
• Created and updated documents and spreadsheets on project status

Confidential, TEMPE, AZ

UPK Content Developer / Trainer

Responsibilities:

• Created Training simulations using UPK for PeopleSoft 9.2 fluid HCM processes
• Created custom training documents utilizing Power-point and Microsoft Word
• Worked with process owners to validate training material
• Created quick reference guides to assist in post go live support
• Customized UPK player package and documents to fit client branding
• Created and updated documents and spreadsheets on project status
• Used the ADDIE model to gather relevant information to translate into training documentation

Confidential, Chicago, IL

UPK Content Developer / Trainer

Responsibilities:

• Created Training content using UPK 12.1 for Oracle R12 and Hyperion Implementation from JDE
• Created content for Modules in Budgeting and Planning phases, as well as Finance
• Managed LMS (Knowledge Center)
• Created classroom materials
• Created training guides and PPTs
• Created and updated documents and spreadsheets on project status
• Used the ADDIE model to gather relevant information to translate into training documentation
• Facilitated training via ILT Classroom of 3500 users

Confidential, wEST ALIS, WI

UPK Content Developer

Responsibilities:

• Created Training content using UPK 12.1 for Webinar and ILT for PeopleSoft Finance upgrade
• Created styles and standards guide for all training developers
• Created training guides for 9.2 AR, AP, AM, PC, GL
• Created and updated documents and spreadsheets on project status
• Created As-is To-Be documents for PeopleSoft 9.1 to 9.2
• Used the ADDIE model to gather relevant information to translate into training documentation