SUMMARY:

To utilize my interpersonal and organizational skills professionally to assist others

KEY COMPETENCIES & COMPUTER SKILLS:

• Strong organizational and communication skills
• Fast learner and easily trained; capable of and supervising others
• Exceptional planner; effective working with all levels of management/staff
• Interactive with clients; Excellent customer service skills/experience

COMPUTER SKILLS:

• MS Word
• MS Excel
• MS PowerPoint
• MS Outlook
• Lotus Notes
• Internet research

EXPERIENCE:

Confidential

Driver

Responsibilities:

• Provide transportation services to clients of Confidential
• Coordinate maintenance and care for authorized rideshare vehicle

Confidential

Consultant, Waldorf, MD

Responsibilities:

• Provide consultative services, operational, and administrative support for business clients while developing individualized solutions
• Prospect for new clients on a referral basis within clearly defined markets
• Coordinate multi - faceted project implementation for individual and business clients simultaneously
• Monitor, document, and update clients on project deliverables, milestones, and completion status
• Secure and maintain confidential client records and provide disclosure only in legally appropriate situations
• Develop and maintain long-term trust relationships with clients while listening empathetically, analyzing facts, and making recommendations

Confidential

Store Manager, Waldorf, MD

Responsibilities:

• Full accountability for scheduling,, and associate development in a retail store
• Responsible for sales, miscellaneous income, and profitability
• Develop locally-specific inventory control processes and procedures
• Ensure operational efficiency through careful monitoring of factors impacting every process and procedure
• Develop inter-store relationships amongst the regional stores, regional headquarters, and national leadership
• Execute all merchandise presentation initiatives and maintain high standard of presentation

Confidential

Financial Services Professional, Bethesda, MD

Responsibilities:

• Prospecting for new clients on a referral basis within clearly defined markets.
• Developing and maintaining long-term trust relationships with clients
• Listening empathetically, gathering facts, analyzing total needs, and making responsible recommendations
• Expanding personal knowledge and skills through joint work with fellow associates

Confidential

Group Sales Manager, Washington, DC

Responsibilities:

• Responsible for scheduling,, and associate development in a $9,000,000 department
• Accountable for sales, miscellaneous income and profitability; Manage inventory control processes and procedures
• Execute all merchandise presentation initiatives and maintain high standard of presentation

Confidential

District Contractor Services Manager, Forestville, MD

Responsibilities:

• Coordinate communication and for 37 business units and 25 contractors
• Responsible for $8,500,000 business ledger; Accountable for sales, expense control, and profitability
• Plan and monitor contractor geography; regularly audit licensure, insurance, and professional standards
• Other positions held: Brand Central Sales Manager; National Management Trainee

Confidential

Executive Director, Temple Hills, MD

Responsibilities:

• Serve as an adviser to the Director of Ministry of Helps
• Provide oversight of five core operational departments of Confidential volunteers
• Implement and oversee the Standard Operating Procedures of Confidential
• Develop, implement, and oversee the Standard Operating Procedures of Confidential First Impressions Ministries
• Ensure operational effectiveness and compliance with the Confidential Statement of Faith

Confidential

Chief Operations Officer, Temple Hills, MD

Responsibilities:

• Serve as an adviser to the President
• Provide oversight of the administrative and management operations of Confidential
• Develop, implement, and oversee the Standard Operating Procedures of Confidential
• Ensure operational effectiveness and efficiency

Confidential

Director of Distance Learning, Temple Hills, MD

Responsibilities:

• Manages and provides leadership and oversight to the Distance Learning Program Team
• Assists with managing and coordinating the curriculum review and revision processes
• Ensures learning solutions/operations are sustainable and cost-efficient

Confidential

Adjunct Instructor, Temple Hills, MD

Responsibilities:

• Develop and implement curriculum outline
• Follow established processes and procedures for class preparedness

Confidential

Consultant, Temple Hills, MD

Responsibilities:

• Inspect, assess, and diagnosis all areas of ministry operations for efficiency, effectiveness, and appropriate alignment with organizational goals
• Make detailed recommendations regarding the findings of the investigatory work
• Provide detailed implementation plans to correct deficiencies, solidify core competencies, and magnify exceptional activities
• Review human resources (employment/volunteer) to ensure proper placement within the organization

Confidential

Student Ministry Practicum Coordinator, Temple Hills, MD

Responsibilities:

• Oversee all aspects of the Confidential of Confidential
• Evaluates program efficiency, develop long-term plan and oversee implementation of the plan
• Identifies and visits community agencies and organizations

Confidential

Director, Disciples of Christ Class, Temple Hills, MD

Responsibilities:

• Develop and implement curriculum outline
• Follow established processes and procedures for class preparedness
• Oversee guidance counselors assigned to each student to ensure individual growth in spiritual