Student Resume

SUMMARY:

I am currently changing careers, moving into web development. I am in search of a company that will allow me to grow and cultivate my existing skillset to drive them and myself forward to greater future success.

SKILL:

React.js, Redux, HTML5, CSS3, Javascript ES5/ES6, Sass, jQuery, Bootstrap, MongoDB, Express, Node.js, PostgreSQL, Git, Github, Jest

EXPERIENCE:

Confidential

Student

Responsibilities:

12 - week coding bootcamp specializing in highly focused, immersive centered on language fluency, object-oriented programming, and project-based learning

Confidential

Sr. User Support Specialist

Responsibilities:

Responded to customer requests within established SLA, took ownership of resolving customer issues, gathered and analyzed customer feedback, predicted future volume, discovered and adopted operational efficiencies

Confidential

Commercial Retention Specialist

Responsibilities:

Used exceptional sales skills & savvy negotiation skills to confidently save & retain current subscribers, investigated problems, tracked disconnect reasons, took ownership of customers’ concerns to assist them in making the decision to stay, confidently educated customers on competitive pricing information to assist in comparing/contrasting competitive services.

Confidential

Inside Sales Representative

Responsibilities:

Consistently met/exceeded sales goals and ensured a positive customer experience while responding to questions and overcoming objections to create a customer with long term value

Confidential

Visual Merchandiser

Responsibilities:

Positively impacted business results by delivering consistently branded experience, ensured proper execution of corporate visual directives/initiatives, stayed aware of inventory and product availability, recapped with Global Visual Merchandising Mentor after set changes, requested replenishment

Family Room Specialist

Confidential

Responsibilities:

Delivered an unparalleled customer experience, advised customers on purchases, sold products, initial setup of new products, taught proper product usage and care, clerical phone support, trained new team members during on-boarding process, p rovided in-person technical support

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