Senior Account Manager Resume
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SUMMARY:
- Extensive experience in business creation and development, utilizing sales, marketing and technical Knowledge, with a deep and comphrensive understanding of the Confidential and Enterprise markets.
- Effective at Consulting, Communicating, Presenting and Negotiating Large Complex sales to fortune 2000 companies as well as MSP divisions of International Carriers.
- Effectively built a channel from zero - 85% Confidential and Confidential Platinum partners ($80+M) at Confidential .
- Sales management and IT expertise in team-building, technical, client acquisition and business development to include launching startups.
- Consistently attained sales quota and achieved execeptional ROI and profitability through strategic planning, extensive research, and analysis of market trends as well as competitor products. Leveraged findings to design and implement innovative strategies to maximize company product and service positioning.
- Met and Exceeded 100% Multi Million-dollar quota for numerous years at numerous companies
- Onbarded and signed 85%+ Confidential platinum partners in North/Central/Latin America, generating sales of $500K and a pipeline of $2M, within nine months, this included Professional services.
- As Senior Sales Engineer supported a team of 5 direct enterprise sales team members as well as EMC Partnership ($5M Quota).
- Extensively sold SaaS solution including Professional services into the VoIP MSP divisions of carriers.
- Assembled and trained sales team in Microsoft solution selling methodologies (BI and CRM), securing software sales of $200K in the first year.
- Full-scope business development and management to include: establishing procedures, service level agreements and scopes of work, Risk Management and Business Continuity plans, RFP and RFI responses for VoIP, infrastructure, monitoring and virtualization projects.
SALES AND TECHNICAL EXPERTISE/S:
- The Complex Enterprise Solution Sale (R.A.D.A.R)
- SalesForce.com
- Microsoft solution Strategies (Azure, Lync and Office 365, SharePoint, BI & CRM)
- Confidential IP and Enterprise Contact Center
- Unified Communication & Enterprise solutions (ASC)
- Sandler (team )
- Broadsoft and Polycom solution sales (UCaas)
- EMC Smarts
- VoIP, Network and Infrastructure monitoring and management tool
- Risk Mitigation and Disaster Recover policy and Procedures, Change Management
- Confidential Solutions Strategies (CSE)
- Siemens VoIP, UC and OpenScape solution sales
- Vertical Networks Technical and solution selling
- Confidential solution selling
- Siemens Enterprise Solutions Consultant
PROFESSIONAL EXPERIENCE:
Senior Account Manager
Confidential
Responsibilities:
- Achieved 100% of plan and tracking to be at 150% of plan by years’ end with 40% close ratio.
- Quota carrying position $2,000,000+ per year
- Sales Pipeline exceeds $3,000,000
- Managed bids and responses to RFP/Q/I for Confidential, Municipalities, Higher and Fortune 1000 companies
Account Manager
Confidential
Responsibilities:
- Consulting on Cloud and Premise-based Security Solutions to the Confidential market, specializing in Medical, Retail, Financial and al verticals.
- Currently at 140% of plan, projected to be at 160% of plan by years’ end.
- Quota carrying position $500,000+ per year (this includes MRR, Annual and Professional Services).
- Managed bids and responces to RFP/Q/I for Cloud-based or Premise based solutions
- Onboard and train regional partners
- Indepth knowledge and utilization of Salesforce as the company CRM solution.
Founder
Confidential
Responsibilities:
- Offering complete solutions for evolving businesses to meet communication and collaboration needs in effectively delivering features, functionality and flexibility to meet high-demands of the mobile workforce
- Developed a successful international board to engage in development opportunities to establish a comprehensive company with extensive services to a diverse client portfolio
- Facilitated and managed the development of the company solution
- Designed and developed “GoTo Market strategy” for Partners and direct salesforce.
IT Consultant / Project Manager
Confidential, Ashburn, VA
Responsibilities:
- Spearhead business development initiatives by promoting and providing cutting-edge Cloud, telecom/VoIP/UC solutions to enhance infrastructure and operational performance
- Project managed PBX and VoIP and Data deployment/Migration, low voltage infrastructure build-out, and contract administration with industry giants such as Microsoft, Avaya, SonicWALL, and Confidential .
- Engineering, sales and project management with a focus on connectivity, VoIP, UC, Cloud and Video conferencing technologies.
- Consulted/contracted on Microsoft (Azure, Lync, O365 and SharePoint), VoIP, UC, Infrastructure and virtualization technologies to clients including Diamond Information Systems, Black Box, G2Development, Quick Telecom and Infinitech utilizing SaaS, HaaS and IaaS technologies.
Senior Sales Engineer
Confidential, Reston, VA
Responsibilities:
- Maximized market penetration of Prognosis software (SaaS) to enterprise clients for IP telephony across customers using Confidential, Avaya, Microsoft, Siemens and Nortel technologies.
- Responded to and managed numerous RFP/Q/I proposals for VoIP and Infrastructure management
- Managed multiple projects and sales engagements by determining project urgency and correlating with the prospective clients’ position in the sales cycle.
- Utilized SalesForce to track, monitor, forcast and report on partner sales activity and success metrics.
- Conducted C Level presentations, webinars and POC’s (Proof Of Concepts) to Enterprise and Mid market clients.
- Collaborated with Corp. to design and implement strategy and execution plan for partners Sales Engineering teams.
- Motivated sales and engineering teams to achieve 125% of quota while reaching 150% of personal team quota.
- Onboarded and Trained partners.
- Supported global partner network with approx. 80-90% travel within North America and CALA region
Founder / VP Sales and Engineering
Confidential, CA
Responsibilities:
- Developed and collaboratively launched company specializing in integrating voice and data networks with Web and software applications including Microsoft CRM and Business Intelligence
- Developed vision, strategy and execution plan for the Confidential team.
- Developed, Nutured and led a team of 5 proffessional.
- Worked on integration and adoption of UC solutions for national mortgage companies Confidential and Confidential .
- Managed project PBX and VoIP deployment, low voltage infrastructure build-out, and contract administration with industry giants.
- Determined and piloted strategic sales and technical direction, building company to yield $1M+ in annual revenue.
Systems Engineer / Sales Engineer
Confidential, Orange, CA
Responsibilities:
- Contributed analytical abilities toward designing, managing, deploying and maintaining Cable infrastructure and IP telephony solutions utilizing heterogeneous broadband networks, CTI, CRM and call center applications to meet broad business objectives.
- Developed, nurtured and trained channel partners.