SUMMARY:

• Offering more than 15 + of experience as a Business Process Analyst and Business System Analyst.
• Involved in analyzing, modeling and redesigning work flow processes, evaluating technology to support high performance environments, and working with client companies to implement business processes and process improvement recommendations.
• Able to identify the needs of business, and the organization, to ensure that improved operations enable clients to meet their strategic business goals.
• Worked as a liaison between business and development team to clearly interpret the business requirements to development team.
• 15 Years of extensive experience in the field of Business Analysis, Data Analysis, and Business Process Reengineering.
• Certified in Alliance Scrum Master (CSM)
• Worked through the Requirements, Design and Development, Testing and Implementation phases completing an entire Software Development Life Cycle (SDLC).
• Experienced in gathering, detailing, documenting, managing and validating requirements from project inception through release.
• Very strong understanding and hands on experience with Data Migration, Data Conversion and Data Mapping.
• Experience on Client server based application and Mainframe Environment.
• Experience in Developing and evaluating B usiness P rocess Models.
• Experienced in creating technical documents such as Data Conversion Specification, Data Mapping Documentation, and System Interface Documentation for Legacy to Current Data Migration Projects.
• Excellent understanding of Business Requirements Gathering, Translating Requirements into Specifications and Application Design.
• Strong experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, Agile/Scrum, RUP (Rational Unified Process) and Software Testing Life Cycle (STLC).
• Strong experience in UML, XML, Rational Rose, Rational Requisite Pro, Rational ClearCase, Rational Clear Quest, Visio and MS Project to perform various activities of software development lifecycle.
• Extensive experience in creating UML and ER Diagrams to help visualize the design of the system.
• Actively engaged in Gap Analysis, Feasibility analysis, Data Analysis, Risk Analysis, Business Process Improvement and System Integration.
• Experienced in tracing system needs to business goals and Use Cases, User stories driven software development.
• Experience interacting with stakeholders, product owner, and architects to develop a well groomed, prioritized backlog of User Stories for the team to implement.
• Created and executed Test Plan, Test Scripts and Test Cases based on Design document and User Requirement document for testing purposes.
• Skilled in validation and testing of complex business scenarios for the maintenance of Quality Standards in projects.
• Experienced in facilitating User Acceptance Testing (UAT), maintaining documentation, and tracking issues raised out of UAT.
• Experienced in Software Development Life Cycle (SDLC), Test Plan and Test Case development, test script modification, test case / test script inspection, and execution.
• Excellent documentation, communication and interpersonal skills.

TECHNICAL SKILLS:

Operating Systems: Windows 9x/XP/ 2000/2003/2007 , UNIX

Database: Oracle 9i, Oracle DBA, Microsoft Access, MS SQL server

Methodology: Rational Unified Process (RUP), Agile

Programming Languages: C, C++, PL/SQL, JAVA, J2EE, VB 6.0, .Net, Cobol

Testing Tools: Mercury Quality Center, QTP, Rational Tools, Test Complete

Others: Clear Case, Clear Quest, Rational Rose, Requisite Pro, Rational Test Manager, Rally, Share - Point, Data-Stage, Doors, Remedy, ServiceNow, Visio, Microsoft Team Foundation Server (TFS) and Case Complete, Rally, RTC, JIRA

Section 508 Testing tools: Object Inspector, Java Ferret, Web Accessibility Toolbar (WAT), IE Named Anchor Bookmarklet

ERP: FIS Empower.Net

EXPERIENCE SUMMARY:

Sr. Expert Consultant

Confidential, College Park, MD

Responsibilities:

• Worked as Lead business analyst to gather, analyze, define and document Produce Safety requirements for various food safety systems
• Worked as a Lead Analyst for Produce Safety and Sprouts workstreams.
• Worked as a Lead analyst to identify research, investigate, analyze, define and document the as-is and to-be business processes
• Reviewed existing business processes and implemented best practices
• Analyzed business needs and drafted business process models.
• Lead walk through sessions with users and SME’s to get sign-offs on expected results and various documents
• Responsible for leading FSMA IT integration meetings and coordination with multiple IT vendors on the FSMA project to deliver semi-annual releases.
• Created Epics and User stories with detailed acceptance criteria as per the Scrum framework
• Develop status slide decks and participate in all status and steering committee meetings

Sr. Business Analyst/Functional Lead

Confidential, Charlotte, NC

Responsibilities:

• Worked gathering, analyzing and documenting corporate wide Stakeholder requirements using various analytical techniques for Money Market Reform.
• Evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details, and abstract up from low-level information to a general understanding.
• Liaised between business management team and information technology team.
• Lead communicator between technology and business groups
• Responsible for documenting changes made in the business process and the systems.
• Conducted reviews with subject matter experts (SMEs) and stakeholders and updated the business process functions
• Conducted GAP Analysis creating AS-IS and TO-BE business scenarios to identify existing capabilities, documenting the enhancements to meet the end state requirements
• Lead walk through sessions with users and SME’s to identify detail functional requirements
• Contributed and provided input in finalizing defect remediation plan
• Facilitated various agile ceremonies Backlog grooming, Sprint retrospective, Start/End of sprints and daily stand ups etc.
• Assigned and monitored project activities and completion of user stories
• Facilitated various agile ceremonies Backlog grooming, Sprint retrospective, Start/End of sprints and daily stand ups etc.
• Prepared attribute mapping across multiple data sources and performed complex analysis on legacy data to validate business requirements.
• Identified dependencies, open items for user stories.
• Directly contributes to solution development in the areas of process flow, business logic, and user interface
• Authored Business Requirements Document (BRD) and Functional Design Specifications (FDS) document for the management dashboard.

Sr. Business Analyst

Confidential, VA

Responsibilities:

• Worked as business analyst to gather, analyze, define and document corporate wide Stakeholder requirements for various work streams under Common Securitization Platform (CSP).
• Reviewed existing business processes and implemented best practices
• Analyzed business needs and drafted process maps
• Lead walk through sessions with users and SME’s to get sign-offs on expected results and various documents.
• Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems.
• Identified, Documented, functional and data requirements for Deal Factory application.
• Created Epics and User stories with detailed acceptance criteria as per the Scrum framework
• Identified and finalized scope of the user story in current sprint
• Facilitated various agile ceremonies Backlog grooming, Sprint retrospective, Start/End of sprints and daily stand ups etc.
• Identified dependencies, open items for user stories.

Senior Business Analyst

Confidential, VA

Responsibilities:

• Worked as Lead business analyst to gather, analyze, define and document corporate wide requirements for Document Management Platform.
• Worked with Stakeholders to prioritize and categorized requirements for RFI (Request for Information) and RFP (Request for Proposals).
• Worked as Lead business analyst to identify research, investigate, analyze, define and document the business processes.
• Worked as business Analyst to define, document the scope, assessment methodologies, measures and evaluation criteria as part of the Section 508 Assessment plan.
• Worked as business analyst to facilitate the testing/validation efforts for various client web applications to check the compliance with Section 508 technical standards.
• Responsible for coordinating all the activities/task related to the execution of Section 508 Assessment plan.
• Developed and documented Section 508 applications test process.
• Worked with SMEs and Records Liaisons to define, document and validate the Records Retention Schedule and File plans.
• Constantly worked on creating integrated data flow diagrams, and conceptual diagrams for initiating design discussions with Business.
• Worked on creating Use cases and modeled Use case diagrams for capturing all the functional Requirements.
• Provided technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and met Business Requirements.
• Develop, design, and refine Reports and Dashboards User Stories that tracks Costs, Work Progress, Quality, and future projections to assist with senior management review.
• Worked on creating the Go-Forward strategy for the implementation of Document management Platform.
• Developed comprehensive project plans and monitored the progress against delivery dates and milestones on an ongoing basis in order to anticipate and identify any obstacles/risks.
• Developed risk mitigation strategies, and implemented corrective actions as needed.
• Responsible for managing multiple projects under the IMAC program.

Senior Business Analyst

Confidential, WA

Responsibilities:

• Worked as Lead Analyst for initiating the initial scope gathering sessions for indigenous and agency wide projects. .
• Authored System Requirement Specifications (SRS) to rehost the different sub subsystems agency wide.
• Worked with Stakeholders to prioritize and categorized requirements for RFI (Request for Information) and RFP (Request for Proposals).
• Conducted walk through sessions with users and SME’s to get sign-offs on expected results and various documents.
• Extensive interactions with the client and the management teams to understand the requirements and provide status reports.
• Created multiple User Manuals & conducted for the OSPI and district users
• Constantly worked on creating integrated data flow diagrams, mockup review screens and conceptual diagrams for initiating design discussions with Business.
• Incorporated Agile methodology and SCRUM/Sprints techniques to manage requirements for OSPI wide systems.
• Participated Sprint planning meetings to coordinate between business and development team.
• Participate in Daily Agile Scrum "Stand-up", Biweekly Sprint Planning and Retrospective Sessions and update the team on status of upcoming Use cases
• Worked on creating Use cases and modeled Use case diagrams for capturing all the functional requirements.
• Participated in design sessions and reviewed logical and physical data models to ensure that specified requirements are met.
• Reviewed the design details for Technical Interfaces and web-application schemas for the drop-off and pick-up requests.
• Supported and worked on defects for the UAT phase. Used TFS for doing extensive research for resolution of defects and issues.
• In-depth analysis of business development through data analysis and output analysis of reports for Grants decision making .
• Prepared and updated all documentation for the project and interacted with all concerned departments on a regular basis.
• Conducted walk through sessions with users and SME’s to get sign-offs on expected results and various documents.
• Worked on performing String and Regression Testing for all the modules.
• Provided support to the SIT (System Integration Testing) cycles and the Triage Cycles.
• Interacted with developers and various members of the team to discuss and resolve defects and their priorities.
• Maintain and used MS-Share Point to maintain all the project related documentation like Requirement documents, Testing documents, Meeting Minutes, Acceptance and Sign-off documents.
• Assisted the Project Manager in keeping the track of the project by ensuring that all the deliverables for the release are on track and are in sync with the approved Project Plan.
• Followed the Change Control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project.
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications.
• Interacted directly with costumers in demonstrating how the system works by setting up meetings and resolving the discrepancies they were facing.
• Worked on creating test scenarios, and test cases based on business and technical requirements.
• Performed sprint and system testing, captured test evidence, and facilitated the review and acceptance of test results.
• Created multiple User Manuals & conducted for the OSPI and district users.
• Involved in Implementation of system enhancements and conversions which included developing detailed documentation for and testing.

Senior Business Analyst

Confidential, WA

Responsibilities:

• Responsible for meeting with Business Process Owners, SME (Subject Matter Experts) and Marketing Team for Requirement gathering.
• Conducted Joint Application Discussion (JAD) sessions with the development team to develop and understand the business system requirements.
• Authored Business Requirements Document (BRD) and Functional Design Specifications (FDS) document.
• Involved in providing technical expertise to define defect remediation process for production support team for and provided detailed estimates for the changes control process.
• Interacted with the customer and program team to evaluate and prioritize the stated user requirements.
• Collaborated with the QA team to develop the test (plans/scenarios/cases/data) to be used in testing based on different business requirement.
• Provided technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and met Business Requirements
• Produced System Flow Diagram and System Context Diagram to communicate with business and technical stakeholders.
• Prepared attribute mapping across multiple data sources and performed complex analysis on legacy data to validate business requirements.
• Created RTM (Requirements traceability matrix) mapping Requirements to Design Artifacts to SIT Cases to UAT Cases.
• Wrote and executed SQL queries for reporting.
• Helped the UAT team identify process related issues with the functionality of the invoicing application.
• Developed Service Level Agreements between different business areas and developed Key Performance Indicators and management reports.
• Performed data validation using SQL queries and checked for inconsistencies

Senior Business System Analyst

Confidential, VA

Responsibilities:

• Analyzed business processes to gather user requirements for the development of requirement specifications in addition to assisting business users in prioritizing requirements for enhancements/rewrite of existing applications, systems migration and data conversions.
• Performed extensive requirement analysis, Manage and traced the requirements using Doors.
• Documented Functional Requirement Specifications (FRS) based on Business Requirement document (BRD) to rewrite the FRS application.
• Conducted JAD sessions between users and development team to make them understand the project scope and project deliverables.
• Analyzed, defined and documented the business processes.
• Produced System Flow Diagram and System Context Diagram to communicate with business and technical stakeholders
• Created use cases based on the transaction flows with detailed user requirements, describing how the system should behave and specifications for development of the functionality described in the use case.
• Responsible for developing and maintaining quality Report procedures, and ensuring that appropriate documentation was in place.
• Identified and implemented design changes to improve functionality and query performance
• Worked on providing details and coordinating with Data base team to implement various data base modifications into the production.
• Provided technical expertise in defining templates for Data modifications.
• Documented an online user guide to support the user console.
• Prepared attribute mapping across multiple Loan Delivery data elements and the legacy system data fields.
• Created SQL Scripts and submitted them to the DBA for execution based on SOX policy.
• Involved in providing technical expertise in defect remediation process for FRS production support team.
• Produced Testing bug report while communicating with developers for additional testing.
• Involved in Data Preparation for the UAT effort and interacted with the business area, technical team and the Data Analyst on a consistent basis to ensure accuracy of the data being setup.
• Lead, create and Execute system test scripts to validating the newest Pricing rules and changes to Amendments for GFPS and Jumbo Loans.
• Arrange and lead meetings with developers and other testers to discuss the logged bugs and issues.
• Researched, analyzed the code to rewrite various management Adhoc reports and to understand the proper functioning and fix the ongoing issues with the Data representation.
• Analyzed UAT Test scripts and scenarios for functional testing of new development, reports and issues resolution and created material for users and QA group

Senior Business System Analyst

Confidential, OH

Responsibilities:

• Worked as business system analyst to identify research, investigate, analyze, define and document the business processes.
• Responsible for gathering and analyzing business requirements, tagging and tracing requirements using traceability matrix in Rational Requisite Pro.
• Analyzed and optimized the existing business processes using the conceptual modeling methods (Data Logical Modules) and documented the business process through DFD narratives.
• Provided guidance on software engineering standards and produced the following templates: Functional Design Documents, Various Test Analysis Report.
• Conducted JAD sessions between users and development team to make them understand the project scope and project deliverables.
• Mapped business data name to back end data name to help DBAs to come up with ER diagram
• Performed in-depth Gap analysis, generated reports and maintained documentation of the Gaps captured during the Gap Sessions.
• Utilized object-oriented techniques for creating use cases, Business process flows.
• Facilitated working sessions with developers to understand the requirements and use cases; helped them to gather additional information to produce development design document.
• Developed Business Lifecycle Models and interaction diagrams using MS Visio.
• Provided technical expertise in configuring production data and security of Empower Loan Origination systems application.
• Involved in Defining and granting roles and access to users to manage the business hierarchy in Empower application.
• Documented technical interface design document to specify data files, control files, trigger files, receiving and sending systems, etc.
• Worked with project team to identify and investigate data issues/problems/variances, determined appropriate resolution, and promptly communicated the resolution to all impacted parties.
• Developed comprehensive project plans and monitored the progress against delivery dates and milestones. In doing so, guided the team in the analysis, design, programming and documentation of applications.
• Responsible for maintaining the Requirements and Gaps in Reqpro for Releases. Also, Involved in planning team for an effort to prioritize and provide estimates to the business to fulfill the Gaps.
• Involved in providing technical expertise to define defect remediation process for production support team for LOS setups for Release 1.0 and also provided detailed estimates for the changes control process.
• Develop PowerPoint PPT slides to demonstrate Business Process workflows, created in Visio.
• Used Rational test manager for managing all testing resources and Test scripts, the master test plan, the test coverage metrics including what has passed and failed, and the entire test management process.
• Analyzed UAT Test scripts and scenarios for functional testing of new development, reports and issues resolution and created material for users and QA group.
• Used Rational Clear Quest as the defect tracking tool to Manage Defects and Clear Case for Version and Configuration Management.