Executive Summary
Commitment| Leadership| Integrity | Passion | Ambitious | Analytic
A proven visionary and strategic leader whose professional career has been centered on a passion in real estate and housing. Career success is attributed to determination and focus. More than a decade of experience in project management, strategic planning, and risk management in the housing industry. Extensive project management experience has ranged from small to large and complex projects. Uses knowledge of theory, principles, and technology to provide day-to-day project management in order to bring the project from conceptualization to delivery. A proven track record of completing difficult projects on schedule and on tight deadlines. Ability to lead projects has proven to be successful, as demonstrated through product development and risk analysis measures. Expert in housing regulations and has a proven track record for implementing the necessary controls to mitigate risk and exposure. Qualifications emulate specialization in assessing community needs to address neighborhood market trends and demographics. Provided creative solutions for clients that support and serve economically depressed populations whether it is related to rental housing or homeownership. Recognized as a committed and self-directed team player with a proven ability to meet and exceed set goals and deadlines. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics. Core professional competencies include:

Project Management | Consulting |Client Cultivation| Strategic Planning| Business Development

Areas of Expertise
Affordable Housing
Section 8 Housing Choice Voucher |Multifamily Housing |Public Housing |Housing Quality Standards

Mortgage Banking
General Loan Servicing |Default |Loss Mitigation |Foreclosure |Real Estate Owned Properties |Secondary Mortgage Market

Professional Experience

Confidential 2008 – Present
Consults and provides technical assistance on affordable housing programs specifically on complex business issue resolution, strategic analysis and regulatory compliance.

• Manages corporate quality and performance management operations by monitoring compliance with contract and regulatory rules for housing authorities that collectively administer $250 million in Section 8 Housing Choice Voucher subsidy funds.
• Provides technical assistance and training to clients to develop risk management approach for Housing Choice Voucher and Public Housing programs.
• Provides program support to subsidiaries that administer HUD Multifamily Performance Based Contract Administration program, which focuses on asset management of subsidized units.
• Evaluates and identifies consistent approaches and tools to improve efficiency and reduce cost in supporting operational performance. Develops corporate risk measures and benchmarks to identify areas of strength and vulnerability.
• Conducts regular risk assessments and quality assurance reviews to evaluate compliance and identify potential gaps in policies, procedures and business processes.
• Provides research-based analysis to develop strategic communication with existing and future tenant population that addressed both positive and negative trends.

Achievements:

• Leads the design and implementation of QualCheck, Quadel’s proprietary quality management software. Built the standard infrastructure for quality management program that guarded against improper housing assistance payments, fraud, and program abuse.

Confidential 1997 – 2008
Managed projects and processes that specialized in developing and implementing strategic solutions that met business and regulatory policy needs. Developed business recommendations based on analysis using strategic, scenario, and risk cases.

• Managed operations of servicing processes and national portfolio risk analysis.Led strategic and change management initiatives for high-risk operations and organizational/process reengineering.
• Provided risk and trend analysis on high risk and economically depressed areas to develop strategic direction and educational solutions for Single-Family borrowers that are either in default or foreclosure.
• Developed strategies to improve non-performing loans, reduced delinquencies, maximized recoveries and minimized losses.
• Coordinated with senior management and controller team to secure and oversee annual $6.5 million funding for corporate and departmental initiatives.
• Worked as division liaison to assist in conceptualizing and orchestrating program materials for households and event planning of Foreclosure Prevention Seminars provided by Office of Community and Charitable Giving.

Achievements:

• Led program design and training for a fully automated approach to ensure Fannie Mae readiness for SEC Mandated Mortgage-Backed Security Project
• Led re-platforming and design of Single Family Default Analytics and Reporting System for Fannie Mae National Servicing Organization
• Developed models to mitigate exposure and credit loss risk by targeting and identifying the households that have the potential to have a successful outcome from loss mitigation to prevent foreclosure or long-term mortgage default.

Work History

Confidential | January 2011 – May 2011 | Thesis Advisor |School of Continuing Studies| Washington, District of Columbia

Confidential | January 2008 - Present | Manager |Direct Management|Washington, District of Columbia

Confidential| June 1997 – January 2008 | Manager |Single Family Division
July 2005 – January 2008 | Manager |National Servicing Organization| Dallas, TX
June 2001 – July 2005 | Financial Analyst |Enterprise Information| Washington, DC
June 1997 – August 2000 | Intern |Various Departments| Herndon, VA

Education

MPS|Master of Professional Studies| Graduated May 2010| School of Continuing Studies
Concentration in Real Estate: Real Estate Development
Washington, DC
Thesis: Faith-based Community Development: A Case Study of Old Town West Acquisition

BBA |Bachelor of Business Administration| Graduated May 2001| School of Business
Major in Finance
Washington, DC

Professional Organizations and Affiliations

Coalition for Nonprofit Housing and Economic Development
Alexandria Redevelopment and Housing Authority Family Self-Sufficiency Program Coordinating Committee
Alpha Kappa Alpha Sorority, Incorporated