Tax Assistant Resume CT - Hire IT People

PROFESSIONAL SUMMARY:

6 Years of experience in Business Analysis having initiated, analyzed and managed Projects in the areas of Insurance including Health Insurance, HR, Market Research, Retail & Online Shopping
Extensive experience in Requirement Gathering, JAD sessions, Writing Business and Functional Specifications, Functional Testing, System Integration Testing, User Acceptance Testing, Defect Management, Implementation & Rollout, Change Management, Issue Resolution and Support.
Exceptional ability to maintain and build client relationships, and to comfortably converse with all facets in the client’s organization
Extensive experience working on Waterfall, Iterative and Agile (Scrum) Methodology ensuring prioritized on - boarding of requirement changes and enhancements
Experience capturing business processes through use cases, process flow diagrams, flow diagrams.
Excellent verbal, communication and co-ordination skills with ability to understand customer’s requirements, bridge gaps between Business and Technology Teams
Involved in all phases of Project Life Cycle (Initiation, Planning, Execution, and Closeout) and Software Development Life Cycle (SDLC)
Experience in requirements verification and tracking and ensuring all project deliverables meet the deadlines.
Extensive experience in managing User Acceptance Testing (UAT).
Exceptional ability to concurrently work on multiple projects, worked in fast paced, challenging environment with multiple and competing priorities
Experience working on end-to-end IT solutions while multitasking as a Business Analyst / Project Coordinator / Quality Analyst.
Experience in leading teams in product development processes while ensuring conformity to the set requirements of the stakeholders and clients while adhering to project schedules
Worked closely with wide business user base to generate reports in Business Objects, Reports, SSIS and extensive experience in writing complex SQL queries, gaining knowledge of advance performance tuning d Confidential base concepts such as partitioning, index organized tables, analytical and hierarchical queries, materialized views, regular expression etc.
Experience in responding and handling multiple client Request for Proposals (RFPs) in different domains
Always positive with a lot of Confidential ce and persistence to overcome any scenario.
Keenness to learn and work on challenging tasks.

TECHNICAL SKILLS:

Project Management Tools: RTC, MS-SharePoint, WebEx Professional Studio, Free Mind - Mind Map, MS-Office (Work, Excel, PowerPoint), Jira

Technology: .Net, Java, SQL

Testing Tool: HP Quality Center, Bugzilla

Configuration Management Tools: VSS, SVN

ERP: SAP Sales & Distribution Module, Apparel Computing System (ACS), Sales Force CRM

PROFESSIONAL HISTORY:

Tax Assistant

Confidential, CT

Responsibilities:

Provided free language interpreter services to customer who are not fluent in English
Completed and successfully certified in tax law, including the use of electronic filing software, to provide free tax return preparation for eligible tax payers
Provided tax payers with information on financial, savings, and wealth building opportunities.

Senior Business Analyst

Confidential

Responsibilities:

Gathering requirements, Defining scope (In, out, future), Building a prototype, Creating SRS & BRD, Design Documents, Business Rules and Validation Sheet, Use cases, UML diagrams
Conducting Knowledge Transfer & Functional Query Resolution sessions for development and testing teams, Creating Test Cases

Business Analyst

Confidential

Responsibilities:

Gathering requirements through SME interaction (Conducted JAD sessions/brainstorming sessions/one-to-one interviews/shadowing internal teams for task and workflow analysis/ document analysis for understanding the business model of the entire channel)
Defining Scope (In, out, future), Building a prototype, Documenting Requirements, Business Rules and Validation Sheet, Creating Use cases, UML diagrams
Working within Agile Project Management environment, guiding project team in identification and prioritization of proposed features based on business value
Conducting Knowledge Transfer & Functional Query Resolution sessions for development and QA teams.
Tracking Requirements thru Verification Traceability Matrix, Creating resource plan and release plan,
Creating test plans, test scenarios and test cases of the business process of application
Supporting end users in User Acceptance Testing, Providing End-User
Working with Business user for management of Enhancement and Change Request (Enhanced EZ Suite of applications for generating business critical reports)

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Tax Assistant Resume

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