Volunteer Resume

SUMMARY:

A versatile program assistant, cooperative team member, enthusiastic, always productive when the demands of work pull in many directions.

SKILL:

WORK HISTORY:

Confidential

Volunteer

Responsibilities:

Answer gardening questions via phone or email from general public after researching answers within research-based, peer-reviewed sources.

Confidential, San Bernardino, CA

Substitute Program Leader

Responsibilities:

Led up to 30 middle school or elementary students in homework/physical activity/academic enrichment
Kept meticulous records in accordance with state/federal requirements
Built relationships with students, parents, and school personnel

Confidential, Loma Linda, CA

Service Contract Administrator

Responsibilities:

Circulation - check in/out library materials; accept/charge/process fines/fees; answer phones and questions, shelve books
Answer questions in person & by phone; assist patrons with computers and printers; shelve books; charge fees
Processing - Applied labels, cross-d RFID and inventory labels

Confidential, Escondido, CA

Service Contract Administrator

Responsibilities:

Created over 200 service contract/extended warranty agreements in MS Dynamics CRM (Customer Relationship Management)
Researched missing/inaccurate data via manufacturing BOMs (Bills of Material) in Agile PLM (Product Life Management)
Purchased service contracts from ASPs (Authorized Service Providers)

Confidential, Carlsbad, CA

Service Center Coordinator

Responsibilities:

Confidential, Carlsbad, CA

Senior Facilities/EH&S Administrative Assistant

Responsibilities:

Confidential

Engineering Admin

Responsibilities:

Administered SOWs (scopes of work) for equipment and construction projects
Catalogued 80 years of drawings, specifications, and proposals using PDF metadata document processing via Adobe Pro.
Researched drawings and other technical documents to support program