Security IT Associate Resume Cincinnati, OH - Hire IT People

SUMMARY:

Dedicated and customer service - focused team player, who demonstrates compassion and competency in all aspects of career.
Knowledgeable and skilled in both the IT industry and the Healthcare industry with extensive in dynamic situations
Consistently provide optimal service to all clients within all levels of the company hierarchy
Exhibit personal commitment to meeting the needs of all customers, clients, residents, and Confidential ts in a timely and professional manner
Technical Assistant with Confidential Solutions

SKILL:

Extensive customer service skills with diverse population groups across IT and Healthcare Industries
Provide customer service solutions for IT customers
Experienced in troubleshooting system issues and PC repair
Ability to convey technical information to non-technical audience successfully and with a positive outcome
Answered service calls, cleaned and processed service orders
High attention to detail in all aspects of professional career

RELEVANT EXPERIENCE:

Confidential, Cincinnati, OH

Security IT Associate

Responsibilities:

Ability to identify security threats and vulnerabilities to manage d Confidential, application, and host security.
Acquired the essential skills and information needed to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.
Identify and implement compliance and operational security measures, manage risk, as well as troubleshoot and manage security incidents to plan for business continuity and disaster recovery.
Implement routing technologies; identify the major services deployed on TCP/IP networks and the infrastructure of a WAN implementation.

Confidential

iOS Tier 1 Tech Support/Service Desk

Responsibilities:

Provide remote troubleshooting to end users using screen sharing.
Reset account passwords, account ID’s, software updates, assist end users with their smart devices, schedule appointments, set up repairs, escalate issues to T2

Confidential

Volunteer

Responsibilities:

Duties include but not limited to clerical, assisted with housing renovations, power washing, painting, moving and organization, system updates, tech support

Confidential

Certified Nursing Assistant

Responsibilities:

Constantly provided the very best care in a safe and professional environment under the supervision of the RN
Long Term Acute Care ( Confidential ) unit duties included assisting Confidential ts in daily living (bathing, grooming, and feeding), dressing changes and other duties as needed
Monitored technology associated with Confidential t’s health, Confidential t mobility, and rehabilitation.

Confidential

Home Health Aide

Responsibilities:

Assisted with meal preparation, clients personal grooming, bathing, and medication
Helped clients by providing light housekeeping, running errands, making doctors’ appointments and providing them with safe transportation

Confidential

Nurse Technician

Responsibilities:

Duties included phlebotomy, heparin locks, EKG, dressing changings, tracheotomy care, checking blood sugar, collecting specimens, checking vital signs, Confidential s, caring for chest tube and central line Confidential ts
Primarily worked within the Behavioral and Acute Care Units; requiring very high attention to detail
Performed all high-importance tasks delegated by nurses in a timely and professional manner
Tasks included providing transportation, getting vital signs, mobility, bathroom assistance, grooming, Confidential s, and meal preparation and help with feeding

Confidential

Technical Clerical Assistant

Responsibilities:

Provided Confidential t care services for diverse population, ensuring safety and excellent quality of care
Traveled to different locations such as nursing homes, activities centers, and hospitals to provide Confidential t care services

Confidential

Technical Clerical Assistant

Responsibilities: