TECHNICAL SKILLS:

Hardware: Isilon (NAS), Powermax 2000/8000, Unity, Data Domain, Celerra (datamovers), Qlogic HBA’s, McData/Brocade/Cisco MDS Fiber Switches, VNX5300 - 7500 - VMAX 10k-40k, Emulex HBA’s, Symmetrix Array (DMX 800, 2000, 3000, 3/4’s), Clariion (CX300’s - CX3s CX4s)

Software: SRM (Storage Resource Manager), EMC Control Center, HP-UX, Isilon SyncIQ, InsightIQ, Superna Eyeglass, Unity Unisphere, Unisphere for VMAX, Unisphere for Powermax, naviseccli, Solaris 7, 8, 9, 10, Navisphere, Connectrix SAN manager, DCNM (Data Center Network Manager), Navisphere, Solaris Jumpstart, Samba, Unisphere, FCM 9.7.2+, Solutions Enabler 6.0+, Linux RedHat, Confidential Websphere, EMC Symm CLI, Veritas/VCS, FAST Suite, PowerPath, NIS+, LDAP, Sendmail, BIND/DNS, shell scripting.

EMPLOYMENT HISTORY:

Confidential

EMC Resident/Consultant

Responsibilities:

• Resolved an issue where volumes/luns were becoming detached from hosts within a storage group on VNX 5800 array. Removed old host initiators that were still registered with the array and held phantom associations to the volumes with IP conflicts. In this process a storop driver bug that interfaced with Openstack cloud configurations was discovered and resolved.
• Resolved data mover panic issues due to power supply failures by completing failover/failback procedures.
• Recovered lost data files after a data mover panic by utilizing NAS db recovery methods.
• Resolved drive firmware issues that were generating "failed write block" errors by applying updated drive firmware to the arrays.
• Configured data mover network interfaces with IPv6 and LACP for IPv6 network.
• Consulted Openstack overcloud/undercloud/cloud configurations to the client and best practices with storop drivers. This applied to the automation of creating/connecting hosts, creating storage groups, creating luns and connection to the hosts on VNX arrays.
• Consulted and white boarded "how to" instructions on internal array lun migrations across multiple storage groups.
• Planned, managed, implemented powermax 2000’s into environment to test performance loads on next generation Openstack clouds.
• Created performance capturing reports utilizing naviseccli command sets.

Confidential

EMC Resident/ Storage consultant

Responsibilities:

• Responsible for consulting, planning and coordinating Isilon cluster code upgrades and application of patches. (Isilon arrays w/ mixed drive pool)
• Coordinated and worked with implementation team on migration of Isilon nodes with gen5 to gen6 technology.
• Managed, consulted/configured replication of data utilizing SyncIQ. Captured and managed performance metric reporting by utilizing InsightIQ.
• Responsible for planning new implementation, configuration and management of new cluster hardware. (Isilon arrays)
• Managed and resolved SR cases that involved impact to current production implementations. Research and performed system forensics to determine root cause analysis reports. (All Isilon arrays on 8.0.0.6 code)
• Planned, Implemented, managed delivery of powermax 8000 platforms for test/development stress testing. This was to transition to production environment as a turn - key purpose-built solution for high performance I/O required applications.
• Planned, configured, and managed Cloudpools for archival and dynamic retrieval.
• Planned, implemented and managed Cloudpool integration with on-premise ECS solution.
• Managed and implemented ECS configuration and performance, along with access key management.
• Troubleshot network share issues that were impacting production systems.
• Created scripts that automated/notified client of array status and health checks as a daily report.
• Published best-practice documentation for Isilon licensed software modules (Smartconnect, Smartpools, Cloudpools, SyncIQ, SnapshotIQ)
• Created and published Visio topology diagrams of Isilon Primary, Secondary, and DR environment.

Confidential

Storage Architect

Responsibilities:

• Responsible for planning, designing, implementing, delivering new VNX storage arrays at 65 different locations for the next generation overcloud/undercloud (Openstack) network at each site across the country.
• Recommended storage pool reconfigurations on array to optimize performance. This plan was authorized and accomplished by leveraging data tiering and FAST technology with Verizon internal.
• Recommended storage array flare code upgrades to target levels and managed implementation successfully.
• Troubleshot and handled multiple one-off site issues and resolved those issues at sev1 levels.
• Planned and managed implementation of disk array expansions with storage arrays at 18 different site locations.
• Created, and published best-practice documentation and Visio topology diagrams of VNX array platforms and environment.
• Created methods of procedure documentation for managing various aspects of array administration. (storage pool creation, software enabler installation, storage group management, FAST cache and FAST tier creation)
• Worked with Verizon and Redhat team to isolate and resolve compute node connectivity related to Openstack overcloud issues to the array. (OSP 11 and 12)

Confidential

EMC Resident/Consultant

Responsibilities:

• Provisioned, managed, and supported VMAX, VNX, Isilon, Clariion, Data Domain arrays.
• Worked with Cisco MDS 9000 series switches managing and creating zones within fiber channel fabrics.
• Troubleshot and resolved complex Isilon connectivity share issues involving domain controllers.
• Troubleshot and resolved performance challenges related to user connectivity and share/export latencies.
• Coordinated and configured multiple Smart Connect zones on Isilon for business unit connectivity to network shares.
• Worked with and helped implement Isilon integration with EMC elastic cloud storage solution (ECS) for storage on demand requirements within Confidential infrastructure.
• Coordinated and worked with internal networking team to create and isolate ECS network connectivity between Isilon and ECS platform.
• Planned, configured, and managed Cloudpools to work with on-premise ECS private cloud for dynamic archive retrieval.
• Coordinated and replaced faulted disks on Isilon, VNX and VMAX platforms.
• Decommed and reclaimed storage space and fiber ports on multiple platforms for re-purposing within the environment.
• Performed and completed Onefs code upgrades on all Isilon arrays and helped create/implement replication policies for DR sites.
• Managed, consulted/configured replication of data utilizing SyncIQ. Captured and managed performance by utilizing InsightIQ.
• Implemented, configured, tested, managed Superna Eyeglass DR software virtual appliance.
• Worked on and resolved Sev 1 issues that impacted multiple business units.
• Migrated and upgraded DCNM (Data Center Network Manager) fabric manager database/gui from Windows to linux based system.

Confidential

Storage Consultant

Responsibilities:

• Involved in a technical advisory role for EMC products/solutions as a consultant for enterprise level storage.
• Supported and trained field engineers on EMC mid-tier and enterprise tier storage platforms.
• Troubleshoot and provided resolutions for mission critical storage platforms such as VMAX’s, VNX’s, Clariions, Data Domains, Isilon’s, AX4’s, VNXe units, and Celerra’s.
• Assisted customers with flare code and Isilon code upgrades with zero impact to production environment.
• Analyzed/assessed client data center environment and consulted customers on best practices for VNX/Clariion configurations to optimize performance.
• Troubleshot and resolved fabric and zoning issues within production fabric environments.
• Analyzed and captured SP collects for problem resolution on VNX and Clariion platforms. Utilized this data to also quote new storage solutions from a new product and environment assessment standpoint.
• Involved in a pre-sales role as a consultant for storage solutions with respect to purpose built solutions that involved the EMC product line.

Confidential

Storage Engineer

Responsibilities:

• Implemented data domain appliance and integrated it with Networker backup system.
• Implemented, integrated and managed SRM (Storage Resource Manager) tool for monitoring of entire storage infrastructure.
• Utilized SRM to assess storage environment for problematic situations, trending, and proactive capacity planning.
• Installed, implemented and managed CMCNE 12.0 (connectrix manager converged network edition) to monitor SAN fabric and integrated it with SRM (storage resource manager).
• Implemented, managed, and configured Isilon (NAS) appliances. (NL800 nodes, S-nodes, backup accelerators)
• Planned and migrated ~1.5PB of data from VNX arrays to Isilon NAS appliance filesystem. This migration involved moving 6+ billion files of images captured by Confidential to the Isilon for production use.
• Provisioned, zoned and mapped storage for database and application servers. (Oracle, Exchange) Utilized FAST virtual lun provisioning in conjunction with storage pool layouts, and FAST cache configuration, to optimize lun performance with storage tiering. (i.e. Flash, FC, and SATA drives). FAST provisioning was utilized on VMAX, VNX, and Clariion arrays.
• Configured and implemented new Brocade fiber switches and merged them to existing SAN fabric.
• Planned and conducted host based lun migrations utilizing Powerpath migration enabler. ~ 200+ servers were migrated from legacy Clariion arrays to VNX 7500’s.
• Troubleshot, isolated, and resolved performance problems with respect to applications, databases, and arrays. (e.g. Workload analyzer metrics)
• Assessed, planned, and upgraded flare code for all arrays in the environment.
• Planned and implemented lun migrations to improve performance on video application servers zoned to older arrays.
• Managed and replaced disk faults on all arrays.
• Troubleshot and resolved SAN fabric switch issues and configured SNMP traps for discovery.
• Created storage capacity and trending reports, along with visio diagrams of SAN infrastructure.
• Configured and implemented monitoring templates on all Celerra and Clariion arrays for RSA enVision event collectors.
• Managed multi-fabric environment consisting of Brocade switches with Connectrix Manager Data Center Enterprise Edition. (CMDCE 10.3.4)
• Supported and managed multiple top-tier Symmetrix and mid-tier Clariion/VNX platforms. (VNX 7500's, Cx3-80s, CX4-480's, CX4-960's, Celerra NS-G2's). (Unisphere and Navisphere)
• Created, configured, and implemented exported CIFS shares and filesystems from Celerra datamovers. (NAS) Managed and resolved technical issues with Celerra gateways/datamovers.

Confidential

Infrastructure Engineer

Responsibilities:

• Designed, Planned, and Implemented the platform for a data modeling application called Embarcadero.
• Responsible for supporting this application as well.
• Planned and Implemented the platform for an ETL (Extract, Transform, Load) application called Information Server from Confidential . The planning and implementation spanned dev, stage, and production environments.
• Troubleshot, isolated and resolved connectivity/access problems external vendors were encountering to internal infrastructure sites.

Confidential

SAN/Storage Engineer/Consultant

Responsibilities:

• Provisioned, allocated, zoned, mapped and masked array disk space on EMC Symm/DMX (DMX-4's, VMAX) frames for AIX, Windows and Solaris platforms. (EFCM 9.7.2 was used to manage/zone multiple core/edge fabrics) Used symmcli to accomplish tasks.
• Assumed team lead role with managing, coordinating, and distributing storage request work to storage team engineers.
• Documented and mapped storage infrastructure layout for migration projects that consisted of moving storage from HDS (9960’s, 9980’s) to Confidential (ds4500’s, ESS 800’s) arrays.
• Assisted and supported storage engineers across multiple accounts to deliver storage request work and meet SLA targets.
• Supported, managed, and monitored the storage infrastructure of multiple accounts for Confidential . I also resolved technical storage problems for these accounts. (e.g. coordinate disk replacements, troubleshoot switch problems, etc.)

Confidential

SAN/Storage Engineer/Architect

Responsibilities:

• Provisioned, allocated, zoned, mapped, and masked array disk space for HP-UX, AIX, and Windows platforms.
• Planned and designed storage solution models that were deployed in remote locations for specific business application requirements and budget constraints.
• Designed and implemented a new storage request process for the enterprise that simplified and expedited service level times for storage allocation requests.
• Managed and supported multiple fabrics from a local and remote standpoint. These fabrics contained multiple core director class switches (McData 140 ports) and edge departmental switches (McData 32 ports). Connectrix Manager 8.9.1 was utilized to manage all switches, zone sets, and fabrics.
• Managed and supported SRDF replications between DR data center locations in North Carolina and Texas.
• Installed, managed, and supported a Centerra console application that monitored the Centerra infrastructure within the enterprise.
• Implemented an ECC monitoring strategy that integrated with HP Openview. This solution was used to monitor the enterprise storage infrastructure, notify operations of critical alarms, and map the appropriate severity levels to the alarms for resolution.
• Isolated and resolved performance problems with disk I/O on arrays with respect to Oracle databases and Exchange applications.

Confidential

SAN/Storage Engineer

Responsibilities:

• Provisioned, allocated, zoned, mapped and masked storage disk space for HP-UX and Windows hosts. (50+)
• Managed and supported a Symmetrix DMX 3000, Clariions CX300, CX500, and CX600.
• Researched, tested and implemented an iSCSI solution involving HP-UX for remote location sites.
• Managed and supported McData 64 and 24 port fiber switches via Connectrix Manager.
• Managed and supported BCV groups to work in conjunction with Networker tape backup system.
• Managed and supported Legato Networker 7.2.2 and Alphastor 3.1 in conjunction with a Storagetek L700.
• Managed storage resources with ECC and Navisphere.

Confidential

SAN/NAS Administrator/Sr. Unix Engineer

Responsibilities:

• Planned, designed, configured, and implemented SAN fabric and EMC DMX storage array for an Exchange cluster that provided corporate executive email services.
• Planned, designed, configured and implemented SAN fabric and EMC DMX storage array for a secondary field Exchange cluster and fileserver repository.
• Created SAN/NAS topology infrastructure diagrams and documentation procedures on how to create zones, luns, metavolumes, along with the processes involved with mapping and masking those devices.
• Planned, installed and configured EMC Control Center Server for test and development environment.
• Deployed, installed, and managed ECC agents on SAN fabric hosts.
• Installed and configured drivers/configuration files for Emulex HBA’s on Solaris 8 hosts.
• Provisioned, allocated, zoned, mapped and masked storage disk space for Solaris and Windows hosts. (100+ servers)
• Installed and configured EMC StorageScope to generate reports for space forecasting and trending - also created chargeback groups.
• Supported and managed EMC Celerra Datamovers (8) and control stations for both production and test/dev environments. (NAS) Created corporate CIFS shares and NFS mount filesystems on the datamovers for application servers in production.
• Supported and managed an IP4700 and Clariion FC4700 unit that contains file repositories and application data.
• Supported and managed 4 DMX 800’s, and 1 DMX 2000. (Approximately 200TB managed, including Clariions)
• Supported and managed 5 (32 port) McData Fiber switches, 2 (64 port) Mcdata Fiber switches, and 2 (140 port) McData director class switches, utilizing Connectrix Manager 8.1 and/or ECC 5.2.
• Provided level 3 on-call support for Unix and Linux environment/platforms.
• Supported multi-node HA Veritas clusters, along with support for multipathing via EMC PowerPath and Veritas DMP (Dynamic Multipathing)

Confidential

Unix Architect/ Unix Administrator/SAN Administrator

Responsibilities:

• Planned and implemented a customized Solaris Jumpstart server that streamlines the staging, configuring, patching, and mirroring of local system drives. The solution facilitates the complete build of an enterprise system in approximately one hour.
• Planned, designed, and implemented a proprietary real-time blacklist solution as a spam filtering mechanism for the sendmail gateways. The solution enhanced the efficiency of the sendmail gateways and provided security to the company’s email systems.
• Planned, designed, staged, secured, tested, and implemented a redundant clustered, high availability (Veritas Cluster Server) sendmail gateway, which routes mail between external/internal entities within the organization. The solution was created with re-deployed hardware/software, eliminated a single point of failure, and saved significant cost associated with other solutions.
• Planned, designed, staged, and implemented an internal redundant clustered, high availability (Veritas Cluster Server) sendmail relay for the IT department. This solution was created utilizing re-deployed hardware/software, and saved the department significant cost.
• Planned, designed, built, and implemented a database driven website that tracked and sent notifications for expiration dates of vendor license and contract information. (PHP coded) The result of this project continues to save the department money by facilitating a centralized, easy-to-manage, efficient database (MySQL) that can be accessed by browser from any location.
• Installed, configured, and managed LDAP servers, and configured HP-UX/Solaris client authentication from servers.
• Planned enterprise unix system design/architecture of OS environment, automated tasks with shell scripts, modified kernel parameters, configured disk, filesystem, logical volumes, RAID’s for Oracle and Informix databases, within a heterogeneous Unix environment. (Solaris, HP-UX, AIX)
• Managed EMC Symmetrix disk arrays via SCSI and Fiber connection within SAN environment.
• Planned, staged and implemented Network Appliance and Samba file servers (NetApps) for internal department storage/access.
• Scheduled enterprise systems for tape backup/recovery within a EDM tape management environment.
• Supported, configured and assisted in architectural design of Firewall/DMZ infrastructure, and coordinated application data network exchange with external vendors by way of custom designed plug proxies in the firewall.
• Staged and implemented a complete intrusion detection system for the DMZ on a Linux RedHat platform. (IDS)
• Installed, configured and implemented OpenSSH across a heterogeneous unix enterprise (AIX, HP-UX, and Solaris) to facilitate secure remote connections.
• Staged, configured, and secured web based customer facing (My Account) bastion hosts within the DMZ.
• Designed, staged, configured, and implemented both internal and external enterprise DNS systems.
• Simplified and increased the efficiency of managing enterprise DNS zones for the networking department by installing and configuring a web based interface application - Webmin.
• Troubleshooting, performance tuning, and root cause analysis related to service interruption on production/development (mission critical) systems.
• On-call third tier support for critical enterprise systems, directly responsible problem resolution support on 70+ servers.