PROFESSIONAL SUMMARY:

A result oriented professional with over 20 years of experience with a proven track record of numerous successful projects management. A project manager with an outstanding aptitude to comprehend and analyze complex problems, develop strategies and implement effective solutions through management of people and resources. A manager that trains team members, select resources, conduct risk assessments and mitigation, practice strong interagency relationships bringing projects to completion on time and on budget while meeting performance objectives.

PROVEN SKILLS INCLUDE:

Force Protection, Operations Management, Planner, Financial Management, Confidential, Organizational Development, Quality Control Assurance, Project Management, Special Projects, Microsoft Office(all), Research and Development, Team Building Mentoring, Selective Service, Veteran

EMPLOYMENT HISTORY:

Resources and Logistics Superintendent

Confidential, WESTFIELD, MA

Responsibilities:

• Resource allocation expert. Oversees resources and equipment in support of daily operations for over 90 active duty, National Guard and state personnel.
• Effective management for over 580K budget for security program and over 40K yearly operational budget.
• Investigations focal point. Assessed and conducted suspect/lead interviews for installation specific investigations. Coordinated with local and federal law enforcement agencies for resolution on case and leads.
• Lean process mindset while interpreting and implementing and procedures. Effectively eliminated wasteful steps in process for all sections. Provided virtual sate of the art management asset tool.
• Focal Financial Planner. Plans, directs, manages and executes financial planning in direct support to state and federal missions. Masterminded financial asset tracking tools ensuring all programs met financial responsibilities and effective forecasting.
• Manages unit deployment procedures in support of contingency and domestic operations. Oversees electronic and installation security sections.
• Provides program leadership to Combat Arms Operations section while ensuring weapons safety and proficiency for installation members and security forces personnel. Coordinates interagency response forces within the installation.
• State Program Manager for Collecting Bargaining Agreement for over 15 state/federal officers.

Confidential, WESTFIELD, MA

Operations Superintendent

Responsibilities:

• Lead, managed and directed daily operations for over 90 active duty, National Guard and state personnel.
• Investigations focal point. Assessed and conducted suspect/lead interviews for installation specific investigations. Coordinated with local and federal law enforcement agencies for resolution on case and leads.
• Directed robust physical security for physical assets and resources with multimillion dollar values. Site survey lead for asset relocation to ensure robust security measures are met for asset protection. Effective site inspection for security requirements.
• Effective management for over 20K budget for security operations and over 580k cooperative agreement program and yearly unfunded assets requisitions.
• Designed digital and virtual security operations integration into physical security efforts. This initiative ensured proper asset response tracking and reporting. Emergency response forces initiated focused response and asset allocation as a result of the virtual operations integration program. Program had capabilities of initiating quick reaction checklists, forms, daily blotters and other mission essential forms.

Confidential, TAMPA, FL

Responsibilities:

• Chief Security Management planner responsible for operations including Military Working Dogs, Investigations and Confinement sections.
• Supervised training and development for 415 Air Force active duty, National Guard, and Reserve personnel.
• Directed community policing plans and programs in support of the base populace of over 20K military and civilian personnel.
• Security Management for procedures and policies for resource protection.
• Focal point with local, state, and federal security agencies and facilitates federal military prisoner transfers.
• Effective management for over 120K budget for security operations and over 1M yearly unfunded assets requisitions.
• Senior security official assigned to the installation and local traffic safety boards and principle advisor to the 6th Air Mobility Wing commander for visitor control guidelines in support of over 300K annual visitors.
• Background includes various duties within security forces in support of United States operations in South America, Puerto Rico, Saudi Arabia, Iraq, and Florida. Provides Protective Service to numerous ranking officials to include the President of the United States.

Supervisory Police officer

Confidential, TAMPA, FL

Responsibilities:

• Responsible for installation access control points (to include visitor reception facility and Commercial vehicle search areas), dog handler, Ravens (flight/aircraft security team), marine patrol, installation security, electronic security and police services sections.
• Ensure proper staffing, resources and management were allocated for successful operational capabilities of each section. Police data analysis and interpretation to effectively implement proper police assets, personnel, procedures and response.
• Effective management for over 120K budget for security operations and over 1M yearly unfunded assets requisitions.
• Sig Sigma mindset while interpreting process and procedures.
• Effectively eliminated wasteful steps in process for all sections. Installation access control times reduced from 20min to 2min with effective background check. Interconnectivity between visitor centers provided less wait times and effective operations and time management.
• Access control provided for over 22K personnel on a daily basis.
• Interacted as Security Liaison and focal point with Confidential .
• Provided Protective Service to numerous ranking officials to include the President of the United States.

General Manager

Confidential, Guaynabo, PR

Responsibilities:

• Responsible for the overall expansion of the Company from 12 employees in one call center to 120 employees and 3 call center locations.
• Call Center/Helpdesk overhaul initiatives resulted in the overall expansion and 100% effectiveness rating. Growth increased over 400k in yearly sales and ROI.
• Overall operations for three customer service/sales call centers and help - desk centers for DSL/Dialup, proposals, and evaluations, new contracts development of whole operations, new procedures and payroll.
• Masterminded effective forecasting tool applied to sales and customer service contacts resulting in 100% effective sales and customer service contact.
• Responsible for human resources appraisal, scheduled full-time job applicants, coordinated applicant testing and pre-employment screening.
• Created and implemented service award program, including determining, ordering awards for years of service and supplying information to company’s newsletter.
• Assisted in introducing medical benefits program which helped gain employee acceptance. Work schedules and supervision for 120 employees.