Credit Card Fraud Analyst Resume
2.00/5 (Submit Your Rating)
Newark, DE
SUMMARY:
Effective listener and communicator, self - starter, highly driven, motivated team player seeking to continue advancing in the Finance and Banking Industry
EXPERIENCE:
Confidential
Credit Card Fraud Analyst, Newark, DE
Responsibilities:
- I have been a top-performing analyst within the company for the last four months. I hit bonuses every month and I am always ranked as a PR5
- I have been K for the company the past three months for fastest Confidential and Confidential .
- I was recognized as the top performer in my building for the month of December.
- I was elected Team Chat Champion and Confidential Champion within my team to help other associates improve their numbers. I do side by sides and presentations for the group to show them what makes my calls move more efficiently.
- I am member of four different clubs and volunteer outside of work
Confidential
Agent, Berwyn, PA
Responsibilities:
- I am licensed to sell Life and Health insurance in PA and DE.
- Over the past four months I have earned over 30,000 $ in commissionable sales.
- I have over 200,000 dollars worth of assets in annuities. I also have 20 life insurance policies
Confidential
Founding Member, Haverford, PA
Responsibilities:
- Handled 90-100+ inbound and outbound calls per day in a fast-paced, performance-driven environment to assist members, providers, and employers with benefit information, claim status, eligibility and enrollment
- Consistently ranked among top performers in terms of efficiency and performance on: call volume handled, customer satisfaction, first-call resolution, fast handle time, low after-call (auxiliary) time
- One of three customer service representatives (selected from among 75) asked to pilot our new computer system with a major new client relationship
- Selected to the Confidential Culture Club to create an inclusive work environment, plan events that support diversity, and voice concerns directly to upper level management on behalf of peers