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Account Director Resume

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SUMMARY:

Dynamic, focused and team spirited Account Director offering outstanding qualifications in new account acquisition and account management. A problem solver known for the highest account management standards, meeting sales objectives and exceeding customer satisfaction levels.

PROFESSIONAL EXPERIENCE:

Confidential

Account Director

Responsibilities:

  • Responsibility for developing dark/dim accounts within the Independent Cable Operators (ICO) segment.
  • Increased new revenue within the segment through proactive prospecting of small and mid - sized cable operators nationwide.
  • Attended semi-annual trade shows with the main trade association ( Confidential ) to create new demand from Confidential ’s portfolio highlighted in transport, IP and cloud voice solutions.
  • Exceeded annual sales targets of 124% in 2015 and 117% in 2017.
  • Effectively managed customer expectations and garnered support throughout internal ecosystems to achieve annual goals.

Confidential

National Account Manager

Responsibilities:

  • Responsible for generating new revenue for Confidential in the Midwest Region.
  • Developed sales strategy within various markets through cold calling, networking and trade show events for small and mid-size enterprise customers in areas of IT, data and IP related solutions.

Confidential

Carrier Account Executive

Responsibilities:

  • Spearheaded new business development for the Lightcore division within the cable and carrier verticals selling network infrastructure, collocation and IP solutions.
  • Managed and developed new opportunities for all tiers of cable operators at both corporate and system levels nationwide, with many contacts throughout the organizations.
  • Ranked #1 on sales team in new revenue in 2007 & 2008
  • Winner of Presidents Club/Circle of Excellence in 2007 and 2008
  • Solid revenue producer through ability to penetrate extensively within target accounts
  • Proactively assisted new team members on how to be successful in our segment

Confidential

National Account Manager

Responsibilities:

  • Leading NAM responsible for developing new segment at Confidential .
  • Sold to and managed several tier-one and tier-two cable operators nationwide.
  • Provided carrier services to cable operators looking to expand product offerings to generate revenue as well as internal backbone needs, IP and wholesale voice services.
  • Worked with marketing and product development on product strategies based on identified needs from new MSO prospects.
  • Ranked in top 10% of all Confidential sales representatives nationwide
  • Increased revenue by 145% in 2006 for cable operations at corporate and field level which contributed to increased revenues

Confidential

National Account Executive

Responsibilities:

  • Responsible for developing and driving revenue for carriers in 22 Confidential markets nationwide, selling metro fiber and cable modem access solutions to Confidential ’s, ISP’s and additional service providers.
  • Managed and coordinated all fiber sales from inception through installation including: design, engineering, contract negotiations with attorneys and managing multiple department resources in all Confidential markets.
  • Grew customer base from 3 customers to 22 customers through prospecting and networking
  • Ranked 2nd in Confidential National Accounts Team in sold revenue
  • Generated $2 million in revenue for Confidential in 2001 and $4.6 million in 2002
  • Advised marketing team in development and launch of wholesale cable modem access product that established new revenue stream for company

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