Print Production Manager Resume Tarrytown, New York - Hire IT People

OBJECTIVE:

Obtain a position where professional experience and expertise is beneficial to an organization.
Seek a customer service position that allows me to demonstrate my multifaceted abilities.
Acquire a customer service position that provides scope to work with a young and vibrant team of individuals focused on convincing the clients and keeping them satisfied.

SKILLS:

PROFESSIONAL EXPERIENCE:
Confidential, Tarrytown, New York
2007 – present
Print Production Manager

Create mock-ups for clients in order to demonstrate concepts.
Work cooperatively with clients to finalize print job specifications and requirements.
Address client inquiries with comprehensive information in a timely manner.
Recommend the utilization of third-party graphic designers to clients as necessary.
Negotiation of contracted and outsourced projects to appropriate print sub-facilities in Malaysia and Singapore.
Coordinate with our international offices on print production and delivery of printed products.
Identify new clients and work cooperatively with them to develop novel business strategies.
Provide professional advice regarding cost-cutting measures for alternate approaches to printed projects.

Confidential, New York, New York
1998 - 2007
Print Manager

Responsible for bottom-line factors, including company vision, long range planning, product management and estimation of job production costs.
Directed all aspects of client-related services, including client contact, write-ups of job orders, designation of work to specific types of printing equipment, and scheduling the workflow.
Contracted extramural print vendors, binders, and direct-mailing houses as needed.
Convened with clients to discuss print orders, make appropriate changes, and arrange delivery schedule.
Addressed client inquiries throughout all phases of production and provided full accessibility to the client to insure the highest quality.
Established interpersonal relationships with clients that resulted in the formation of long-term contracts.
Gained working knowledge of all stock orders and print-related equipment and scheduled equipment maintenance on a regular basis.

Key Accomplishments:

Reduced labor and production costs by 25% through cost-cutting analysis of production procedures.
Maintained high levels of customer satisfaction.
Increased customer base.
Maintained high standard of print quality in the book publishing world.

Education:
Augusta College; B.A. Education