Digital Product Owner Resume
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Cincinnati, OH
TECHNICAL SKILLS:
- Adobe Analytics
- Tableau
- Social Networking Sites
- WordPress, HootSuite, MailChimp
PROFESSIONAL EXPERIENCE:
Confidential, Cincinnati, OH
Digital Product Owner
Responsibilities:
- Developed a product vision and led 58 sprints among a 9 person Agile team to implement enhancements that increased the Bank’s value in the digital channel
- Responsible for delivering creative solutions to customer pain points and the associated outcomes for all data - driven initiatives
- Measured the value of the team’s output against the needs of the business to remain competitive
- Conducted competitive analysis research & lead LOB collaboration to drive strategic decisions to improve digital quality
- Launched the Bank’s 1st digital loan application to existing customers, resulting in a valued omni-channel experience
- Managed integration of a funding API to increase digital funding rates, resulting in increased profitability for the Bank
- Identified opportunities for improvement across 5 digital products through data review in Adobe Analytics & Tableau tools
- Empowered the team to develop solutions & enable continuous improvement through data driven inspect & adapt cycles
Confidential, Dayton, OH
Assistant Product Marketing Consultant
Responsibilities:
- Executed & managed inbound/outbound Confidential activities that increased exposure & value of the Confidential Advance product
- Analyzed activities to ensure positive ROI, developed campaigns reports, and monitored web & media behavior
- Drove sales incentive program to increase EOY POS activities, resulting in $125,000 increase to product line for 2016
- Managed $2,000 in paid social media efforts to increase traffic to product websites and encourage POS activities
Confidential, Dayton, OH
Marketing Consultant
Responsibilities:
- Partnered with Digital Analytics & Research teams to develop data-driven enhancements to Confidential, develop presentations, improve user experience, increase e-applications, increase selling opportunities and deliver value to clients
- Supported cardholder engagement contests that drew 5,000+ applicants & gathered qualitative data
- Managed legal & other internal review processes for al content marketing program to ensure materials are compliant, while also advising on whether the program aids SEO/SEM goals & increases ROI on digital marketing efforts
- Managed multiple digital projects, including managing client-specific promotional request, event calendars and A/B testing
Confidential, Dayton, OH
Marketing & Communications Manager
Responsibilities:
- Led Marketing programs and activities, managed budgets & led successful campaigns
- Led 5 regional website development projects & analyzed Google Analytic reports to measure site activity
- Managed web content using WordPress CMS & digital ads that increased new visits & applications by 10%
- Grew targeted social media audience through email campaigns, videos, and mobile advertisements
- Created daily social media content, resulting in a Klout score of 58 and a 40% growth among Twitter followers