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Accounts Closing Associate Resume

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Baton Rouge, LouisianA

OBJECTIVE: To obtain a position where I can use my technical/customer service, troubleshooting and internet/pc experience. I have exceptional organizational abilities and would like to obtain a position in the Baton Rouge area that would be challenging as well as a growing experience.

EXPERIENCE:

Baton Rouge Louisiana

Confidential

Patient Access Rep is responsible for compiling data and completing efficient registration for all patients according to established hospital procedures. Primary assignment is in the Emergency Department of either hospital campus. Position requires collecting data from patients including patient identification information, insurance documentation and collection of co - pay/monies. Must be customer service oriented, able to multi-task, highly proficient with computers, and have good verbal/written communication skills.

Monroe, Louisiana

Confidential

Creating Policy and Procedure manuals, brochures, Employee Handbooks, Typing, Strong Data Entry, General Office Duties, Creating Spreadsheets via Excel ..

Confidential

Monroe Louisiana

Customer Service

This position was a temp position in the directories dept in this company. My daily duties were working clean up reports via Excel strong data entry. Adjusting bills entering info to be printed in the yearly directory (phone book) Calling customers providing exceptional customer service.

Confidential

Baton Rouge, Louisiana

Accounts Closing Associate

My job duties at in this department are closing customer

Accounts via tm reports, emails and customer letters applying bill payments, service fee refunds, Transferring funds, cutting checks, Completing and balancing spreadsheets for end of day upload.

Fast Tax

Baton Rouge, Louisiana

Confidential

Preparing taxes electronically. Data Entry, general office duties, and Customer Service/Solution were all used in this field.

Confidential

Monroe, Louisiana

Program Assistant

My duties in this office were general office duties including but not limited to answering multi line phones, strong data entry, assisting in the planning of events, working with youth outside of the office through meetings, conventions, and other events, faxing, purging files etc. This position is on an as needed basis.

Convergy's Customer Management

Baton Rouge, Louisiana

Confidential

Taking incoming calls in a Call Center environment from Sprint PCS customers with billing issues, troubleshooting hand device, and activating new lines of service. Data Entry, Multi-tasking and strong Customer Service skills were utilized in this call center.

Confidential

Monroe, Louisiana

Receptionist

Answering multi-line switchboard with 60+ extensions; General office duties including but not limited to faxing, alpha/numeric filing, typing, greeting visitors etc.

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