sales/customer service representative Resume

Relevant Skills

Excellent Customer Service I enjoy customer interaction and have pride in successful outcome. Smiles work and whether on the phone or face to face contact; I am approachable. Keeping up enthusiasm and patience are job skills in which I excell. Listen to and focus on each customers needs and hear what they want to happen Develop confidence in helping them with, and evaluating needs. I have had extensive customer service training at The Hyatt Regency and QVC and Transcom.

Responsibilities Handle every call, customer and question as a priority with professional courtesy. Keep up with current information, solve problems before they happen. Superior knowledge of all services, company policy, information retrieval. Follow supervisors requests in regards to company and customers needs. Dependability is a job skill. I rarely miss work and always follow call in procedure.

Teamwork I like to have good communication with all levels of management. I enjoy a support role and take pride in accomplishment of the group. My fellow employees are my 'internal customers' and I want to be successful with them too.

Employment History

Confidential, 7 2012 Sales Confidential to Order Entry Confidential to Manager, Confidential to S/R Order Entry, Confidential to Filter Tech, Confidential to Delivery Driver, Confidential Maint. Tech, Confidential S/H Wessley, Confidential, 6 - 1993 to 2-1 Maintenance Tech. Confidential 3

Education Graduate

Summary I believe my unique skill set, flexibility, and desire to work and learn could make me a valuable employee to a sales/customer service company. I genuinely enjoy completeing a sale and having satisfied customers. I am fine with overtime and weekend hours. I have worked in corporate as well as small business settings, understand work place rules,and standards, and the importance of personal growth.

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