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Market Research Analyst Resume

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Rochester New, YorK

SUMMARY:

  • Market Research Analyst and MBA 2016 in Marketing, Pricing, and Strategy, looking for relevant full - time opportunities.
  • Background in engineering. 7+ years of work experience in product marketing (technical communication) environments.
  • Substantial experience in social media. Created magazines on Flipboard and researched user feedback on social media websites for insights into user requirements. Proficient in interviewing clients and customers.
  • 5+ years on a consumer-facing wiki (docops.ca.com) in a collaborative environment at Confidential
  • Synthesizing data and information and presenting results in simplified terms to varied groups of end users.
  • Planning, building, and delivering end-to-end product documentation solutions.
  • Developing marketing plans, product roadmaps, best practices, user specifications, and adaptive content.
  • Focusing extensively on product, user, and market. Usability and user-interface reviews.
  • U.S work experience in market research, data analytics, and developing pricing strategies.
  • Leadership and mentoring. Collaboration with cross-functional teams. Agile software development environment.
  • Also experienced in Cloud, Enterprise Software, Mainframe (Storage and Database Management), and SCM.
  • Skills:
  • Exceptional written communication skills and attention to detail; robust quantitative, analytical, problem-solving, collaborative, and verbal communication skills. An overall GMAT score of percentile).
  • Passionate about the customer-centric and data-driven approaches, user experience, and research. Strong Excel modeling, open-source programming (R), SQL, VBA, MS Office, XML, HTML, and project management skills.

EXPERIENCE:

Market Research Analyst

Confidential, Rochester, New York

Responsibilities:

  • Assessing digital footprint of hard-science technology startups for insights into their online activity and progress.
  • Running statistical analytics to help build, grow, and strengthen a collaborative ecosystem for entrepreneurs.

Intern, Market Research and Data Analytics

Confidential, Rochester, New York

Responsibilities:

  • Analyzed longitudinal data for pre-seed stage technology startups with a total estimated funding of $100 million.
  • Developed a definitive pre-seed metrics scorecard to help accelerate commercialization of business ideas and create a healthy pre-seed entrepreneurial pipeline.

Pricing Consultant

Confidential, Rochester, New York

Responsibilities:

  • Optimized the University Parking Services pricing structure to overcome an annual deficit of $100,000.
  • Worked on market research, segmentation, product bundling, conjoint analysis, and demand estimation.

Information Services Engineer

Confidential

Responsibilities:

  • Filed jointly for a patent for an enhancement that simplifies tasks for Mainframe DB2 database administrators.
  • Collaborated with clients and cross-functional teams to identify scope for further enhancements.
  • Developed new user-oriented product documentation sections (scenarios), achieving validation and approval from cross-functional teams despite tight project deadlines. Won the ‘Above and Beyond ’ for exceeding expectations.

Associate Technical Writer

Confidential

Responsibilities:

  • Led a meta-tagging initiative across assigned product set to make technical content more searchable and more accessible.
  • Captained team in a contest aimed at incorporating the latest customer-centered best practices into product manuals.

Module Lead

Confidential

Responsibilities:

  • Led a six-member team tasked with interacting with U.S-based clients and cross-functional teams to author and update product documentation.
  • Won ‘Star Performer’ for winning client appreciation and for balancing dual responsibilities of module leader and individual contributor.

Technical Writer

Confidential

Responsibilities:

  • Liaised with U.S clients in domains such as e-commerce, supply chain management, graphic designing, and online marketing, helping build and enhance the company’s profile and expand its revenue base.

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