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Sales & delivery executive Resume

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Atlanta, GA

SUMMARY:

  • Sales & delivery executive with extensive expertise developing & leading business & technology transformation investments globally using digital/IoT/Mobile and ERP software applications.
  • Verifiable track record of individual consulting sales exceeding $500M over the past ten years, with team sales led in excess of $2B in the same period.
  • Demonstrated leadership in building & managing successful consulting practices, consulting sales organizations, authoring & implementing go - to-market strategies, architecting multi-pillar strategic change programs, business benefit definition & program cost planning, & overall enterprise account management for strategic accounts.
  • Extensive experience in selling, planning & implementing solutions surrounding ERP, OCM, CRM, discreet & process manufacturing, process improvement initiatives, managed services solutions & technology platform / outsourcing projects ranging from $1M to over $100M.
  • Skilled in collaborating with all members of an organization, including C-level, to achieve business & financial objectives.
  • Deeply proficient with latest cloud software & platform technologies; continuously preparing to smartly guide organizations through digital transformation & technology disruption being delivered via new service models.

KEY AREAS OF EXPERTISE:

  • Practice operations - Go-to-market strategy & execution
  • Managed services sales & delivery
  • Relationship-based opportunity generation
  • Digital, IoT, m obile, & customer experience solutions
  • RFP /RFI response including technical writing
  • Global workforce management
  • Thought leadership and innovative solutions - fit/gap analysis/software evaluation, selection & validation
  • Sales and business development - Hunting & farming client relationships/lead generation
  • Project ROI & business benefits justification
  • Pre-sales & post client account management
  • Stakeholder engagement & change management
  • Customized cloud solutions
  • Development of custom industry solutions
  • Unique pricing models including risk/gain sharing
  • Collaborative customer account & success management
  • SOW / contract authoring & negotiation
  • Project portfolio management
  • P&L responsibility

TECHNOLOGY EXPERIENCE:

Time & Attendance: Kronos, PeopleSoft, Oracle

CRM: SFDC, Siebel, SAP, Oracle, PeopleSoft/Vantive

CPQ: Big Machines, Apttus, Zuora, Hybris, Oracle & Social Media) integration with SAP/Oracle ERP (Channel & Pipeline Management with CPQ/Quote, Proposal & Project Management)

ERP Full Suite: Oracle, SAP, Infor ERP (M3, Baan, Lawson)

Human Capital Management: Taleo, iCims, Success Factors, Oracle HCM suite, Workday, Ultipro, IBM Confidential & ADP/Ceridian

Organization Change Management: Learning, Performance, Training, Certification & Content Management

Finance Management: EBS/PeopleSoft, Hyperion/Essbase, Cognos/Business Objects, CoStar & Lease Accelerator Lease Accounting, Oracle Cloud Property Management & FA, RevPro Revenue Accounting, Oracle Project Accounting (PA & Primavera)

Supply Chain Management: Oracle Supply/Value Chain Planning & Execution - Demantra/ASCP, SSP, TPM & OTM, Migrated BaaN to Oracle & integrated SAP/JD Edwards Supply Chain & Manufacturing with Oracle VCP/VCE

Field Services: Oracle Field Services & ServiceMax

IAM: Oracle IAM, SAIL, CA Identity & Access Security Management

PLM, Asset Management & Tooling: Oracle Agile, PTC/Windchill, Dassault Systems/ENOVIA, SAP PLM, Siemens/Teamcenter, Maximo Asset Management

MDM: PLM Oracle MDM (Customer, Product & Vendor Hubs, EDQ)

Digital/IoT: Greenplum, Predix, Amazon, Hazelcast, MS Azure

Middleware: Oracle SOUP, SOA, IIS, Fusion, TIBCO, Websphere

Data center, IaaS/PaaS/SaaS: Dell. EMC, Juniper, SunGard, ServiceNow, Workday, IBM, Confidential, Oracle & AWS migrations

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Sales & delivery executive

Responsibilities:

  • Partner leading the go to market activities and delivery engagements for the $$10B industrials and healthcare practice focused on existing strategic and hunting for new client logos. Responsible for solutioning & selling all of IBM services and products across Consulting, Technology Platforms, Managed Services and AI Confidential services.
  • Served as member of the board and/or steering committee for large & most complex implementation projects surrounding IBM and third-party software applications, partnering with the software license sales team(s) to craft unique industry solutions, campaigns and proposals.
  • Successfully sold a large ERP transformation project to a well-known retailer including supply chain, financials, distribution, warehouse management & business intelligence. Solutioned a large, multi-year ERP deployment for a $3.5B global wholesale distributor.
  • Solutioned various deployment projects for a global manufacturer & distributor.
  • Solutioned various Confidential cognitive process reengineering and process service projects for several industrial and healthcare clients.
  • Generated over $10M of sales during first year of service. Engaged with the Chief Digital Officers of several cross-industry clients and their diverse business units to deliver the digital vision, strategy and roadmap.
  • Led the go-to-market activities around ERP services collaborating with the software vendors to develop differentiated customer solutions, generated new business & delivered successful projects.
  • Specialty in Oracle and Workday application solutions especially in the areas of Financial, Human Resource, Supply Chain, Value Chain Planning & Value Chain Execution Offerings. Responsible for leading the solutioning & selling of all Oracle-based solutions within the Industry Vertical.
  • Developed & delivered targeted offerings for JD Edwards Enterprise One applications, specifically focusing on rapid delivery & included an IBM cloud-based solution & long-term managed services.

Confidential, Atlanta, GA

Project director

Responsibilities:

  • Responsible to oversee a portfolio of technology projects that included - deciphering FASB 606/IFRS 15 regulations working with external vendor Aragon and NCR to interpret implications for NCR businesses.
  • End to end project management responsibility defining the people, process and systems remediation impact (evaluation, selection and implementation of Zuora/RevPro3.0/Leeyo2.3) to enable NCR’s regulatory compliance adoption to specific FASB 606/IFRS 15 regulatory compliance requirements. Implemented Oracle cloud ERP for a new NCR business integrating the cloud applications with front end sales pipeline/CRM system (SFDC), CPQ systems, PLM, Install Base, Service Contracts, Pramata CMS and revenue carve in/out and amortization systems (RevPro 3.0, and Oracle R12 on premise).
  • Experienced in leveraging Zephyr software for Testing Management Office and JIRA/Planview for PMO.
  • Upgraded Oracle database to 12x and coordinated related enterprise wide testing of Oracle R12 applications (HCM, FCM & SCM - O2C, I2O, P2P, R2R, S2D, D2B, D2P, T& Confidential, Treasury/Cash Management & Budgeting (incl. Hyperion Budgeting & Consolidations), Project Accounting, VCP/VCE/WMS, inventory, Trade compliance, Global Consolidations, Reporting and self-service functionality). Led the India GST regulatory compliance project with the Oracle R12 patches and updates.
  • Lead for the ASC 842 Lease accounting software selection and implementation and Certified Lease Accelerator/Costar implementor.
  • Scope included client and portfolio intake workbooks, lease digitization and integration with JLL, Arval/Element Fleet, Equipment and other systems.
  • Assisted with Sarbanes-Oxley, IAM and CISO compliance initiatives.

Confidential, Atlanta, GA

Sales & delivery executive

Responsibilities:

  • Data center, Managed services & Cloud migration projects (IaaS/PaaS/SaaS).
  • Led the data center migration of a large healthcare client providing better health information management and exchange of health information.
  • Engagement was to broaden the reach in medical records extending across industries, allowing them to modernize workflows, facilitate access to clinical data, and improve the accuracy and flow of health information bringing client's on-prem infrastructure to the cloud (AWS).
  • Collaborated with client’s ERP services and applications management, systems development, IT operations, IT outsourcing/Managed Services, cloud, AWS, client and Confidential IaaS infrastructure operation(s).
  • Developed digital platforms and 85+ digital store apps around Connected Enterprise, Brilliant Manufacturing, Asset Performance Management, Supply Chain, Services and Repairs Optimization, Customer Experience, Omni Channel, CPQ and market share enablement mobile/cloud applications and Digital Twin solutions leveraging IoT platform(s) such as Cloud Foundry, Oracle, Azure, Dell Bhoomi and others.
  • Leveraged Pivotal Greenplum technologies to provide data warehouse and rapid big data analytic capabilities. Replicated the “Digital Twin” of customer installation sites and machines at Confidential ’s integrated Sensor and Monitoring Centers leveraging Google maps, asset and factory information sensors to enable
  • Asset Performance Management and Brilliant Factory Optimization. Leveraged Hazelcast’s in-memory cloud computing platform to develop a revenue recognition and services optimization algorithm to manage large volumes of distributed data processing using in-memory storage and parallel execution.
  • Enabled the Nielsen Marketing Cloud that empowers brands, agencies and media companies by combining Nielsen’s world-class data, analytics, media planning, marketing activation and data management capabilities into a single cloud platform.
  • Thought Leader engaged with the development of the Nielsen “Total Audience Platform” a cloud based Digital Connected Transformation framework that provides its customers a comprehensive view of their total audience by gathering data from social media, mobile, TV/Cable, internet and other media mechanisms.
  • Introduced Confidential “NEO”, an automated cloud-based IT platform that significantly reduces back office IT costs through self-service based Applications Management Platform. Launched Confidential “Digital Services Execution 2.0”, a unique Confidential developed IP that integrates within the client’s infrastructure to enable the Field Service teams predict turbine failures and optimize service execution. Anticipated Confidential ROI will be over $600M through this initiative.
  • Enabled the launch of a new business unit “Used Serviceable Material” for Confidential Transportation providing cloud-based BPO optimization platform to manage their inventory and distribution and AMS capabilities.

Confidential, Atlanta, GA

Global managing partner

Responsibilities:

  • covering over 40% of the prominent healthcare provider and payor accounts focused on positioning consulting services around Mobile and disruptive technologies.
  • Established a global UX practice and methodology that is focused on user-centered design principles.
  • Research and recommend best practices in web and mobile development.
  • Defined the overall UX strategy and vision for digital client experience across all healthcare segments (major US based Providers, Payers, Medical Devices, Distributors and Pharmacy/PBx) to align with the client’ and internal organization’ broader business strategy.
  • Developed the process of User Centered Design within Digital solutions.
  • Implemented leading/repeatable end-to-end UX and product development processes - research, brainstorming, iterative design, test, and refine.

Confidential, Atlanta, GA

Sales & delivery executive

Responsibilities:

  • Thought leadership engaged to develop and market Confidential ’s “SecureCare” Identity and Access Management SAAS solution for healthcare clients.
  • Big Data and Analytics platform that captures healthcare clients’ patient data to enable them reduce costs and improve service and quality to enable better outcomes.
  • Impact Intelligence platform to boost network quality and performance with data applications that combined decision support technology with proven analytic methodologies for more powerful reporting and analysis.
  • Patient insights platform that measured patient-reported outcomes for the development and marketing of drugs.

Confidential, Atlanta, GA

Sales & delivery executive

Responsibilities:

  • Led consulting sales & delivery surrounding Oracle supply chain & newly acquired Oracle edge products (Planning & Scheduling applications, including Value Chain Planning (Demantra), GLog/OTM).
  • Also sold & delivered many Oracle eBS full-suite implementations in the Automotive, Energy & Wholesale Product Distribution verticals.
  • Sold & delivered over $100M in implementation services & long-term application support using global resources (Offshore & Near-Shore).
  • Collaborated with Oracle APS/VCP leadership to create unique delivery models & long-term managed services surrounding Oracle’s newly acquired VCP solution.

Confidential, Atlanta, GA

Sales & delivery executive

Responsibilities:

  • Led all consulting activities including sales & delivery focused on mid-market clients managing large practice and P&L responsibility, Practice generated in excess of $500M annually when it was folded into the main consulting.
  • Also established, grew & led the PeopleSoft solution team. Transitioned into Confidential when that firm bought out Confidential & Confidential Consulting in 2000 & continued to lead the National PeopleSoft Practice.
  • Hands on experience implementing numerous software selection & implementation projects.
  • Successfully transitioned to Oracle eBS implementation projects including usage of offshore delivery model.
  • Collaborated with License Sales Teams to generate new leads.

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