Project Administrator Charlotte Resume
NC
Objective
Seeking a career in the Project Administrative Field with the Opportunity for Advancement and Growth!
Summary of Qualifications
- Knowledgeable in the basic fundamentals of IT hardware and basic IP concepts.
- Highly proficient in the use of software applications withExcel, Access, PowerPoint, Outlook and Visio with strong attention to detail.
- Excellent verbal and written communication skills.
- Must have effective time management skills and ability to meet deadlines; good follow-through and problem resolution skills
- Excellent customer service skills and ability to consistently deliver a professional approach to working with customers
- Able to work independently with minimum management intervention
Professional Experience
Present -October 2011 Confidential
Project Administrator Charlotte, NC 28210
- Assist client managers and end users with tracking and coordination of requests submitted to customer Line of Business
- Tracking of assessments submitted to the client and coordination with product delivery and daily calls with technicians
- Track each device shipped and verify the toner information and installed devices
- Update SharePoint documents daily, verify the design information and track any outstanding devices for DOA, delays in installs.
- Track IP and print queue requests, EDS connectivity requests, track fax forwards and follow the escalation process when necessary
- Attend daily calls with regions and techs and communicate progress updates to the Tech\'s to update SharePoint documents daily
- Verify legacy devices are removed and checked out in client customer internal systems
October 2010- February 2009 Confidential
Admission Administrative Savannah, GA 31414
- Worked under the direct supervision of multiple the Executive Directors.
- Provided support and appointment scheduling to staff and counselors.
- Maintained heavy telephone work involving appointment scheduling.
October 2008- June 2007 Confidential
Account Executive Garden City, Ga. 31408
- Developed selling strategies prior to contacting the business in order to successfully sale AT&T products and service.
- Responsible for meeting aggressive sales quotes and objectives.
- Prepared layouts and background information, and contracts as a basis for recommendations to meet the need of each business.
June 2007- June 2005 Confidential
Sales/ Customer Service Representative Savannah, GA 31406
- Handled customer accounts and gave information to assist customers with billing questions and concerns.
- Assisted with phone sales and filled in for other sales representatives when they were not available.
- Managed the organization of inventory and stock.
January 2005- November 2000 Confidential
Supply Logistic Support / Field Support Clerk Fort Lee, Va. / Schofeild Barracks, Hawaii
- Supported over 3000 personnel in various deployments by maintaining pay, leave and shipping documents.
- Maintained confidential files, prepared memos, correspondence and trainings.
- Supported several peace missions in travels to Egypt, Italy, Ireland and Hawaii.
- Received two Army Achievement Medals for outstanding administrative support and dedication to my company.
Education
Bachelors of Arts in Business Administration
Associate Degree in Business Administration
Administrator Diploma Administrators Course