Data Entry Clerk Resume
3.00/5 (Submit Your Rating)
CA
WORK EXPERIENCE
Confidential. January 2006 – August 2008
Virtual Call Center
Independent Contractor
- Answer incoming calls
- Assist callers with sales/customer service questions and requests
- Input caller’s address and billing information when required
- Proficient use of call manager software and web sales entry software
- Research information online to provide additional information to callers.
Confidential August 2001 – April 2003
Modesto, CA
Authorizations Management Coordinator
- Data entry of medical pre-authorization forms
- Closing and faxing authorization letters
- Process denial letters for patients.
- Gather required information to assist in the process of appeals and grievances sent to health insurance companies.
CENTRAL VALLEY LEGAL June 2000 – July 2001
Confidential
Modesto, CA
Data Entry Clerk
- Data entry of cancelled checks and credit reports
- Assist debtors with questions regarding debts owed
- Collect payments from debtors and issue receipts
- Other office duties included filing, faxing, mailing, etc.
ConfidentialJanuary 1993 – June 2000
Turlock, CA
Kitchen & Dining Assistant
Food Service
- Clean kitchen, dining room, dishes
- Reset dining room tables
- Assist in serving of meals
- Cooked breakfast for approximately 40 residents
Anna Paula Matos
(Continued)
EDUCATION
MODESTO JUNIOR COLLEGE
General Education courses with emphasis in Business
ACHIEVEMENTS
- Maintained 3.5 or higher GPA throughout junior high, high school and junior college
- Valedictorian of my junior high school graduating class
- Participated and finished in the top three of spelling bee contest in junior high
SKILLS
- Fluent conversational knowledge of Portuguese
- Some conversational knowledge of Spanish
- Type over 40 words per minute
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