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Business Analyst Resume

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North, CarolinA

PROFESSIONAL EXPERIENCE:

Confidential, North Carolina

Business Analyst

  • Work in an Agile team as a liaison between operational risk business partners and technology teams.
  • Partner with Product Management and Technology teams within the Salesforce and Dynamics 365 CRM spaces to implement data archiving changes
  • Research and collaborate with Subject Matter Experts to understand data retention business needs and documents within Commercial Real Estate space.
  • Provide technical assistance in identifying, evaluating, and developing data retention procedures that are cost effective and meet the Business Requirements
  • Collaborate with technology teams to ensure design and implementation fulfills business requirements.
  • Work closely with user groups to provide training, resolve questions, assess user needs, and recommend changes.
  • Facilitate meetings with the direct involvement of stakeholders and developers to gather data archiving regulatory requirements.
  • Create and update stories, epics and tasks in JIRA Agile application.
  • Guide the development teams to break down large and complex user stories into simplified versions for execution.

Confidential

Project Analyst (AML Data Remediation)

  • Reported and facilitated the remediation efforts for the data missing project in the AML space.
  • Completed research on root causes for data missing items, reporting discrepancies and ensured BU reporting encompasses all required documents to prevent a backlog from building/being out of compliance.
  • Remediated commercial and personal accounts using internal platforms once missing items were identified.
  • Responsible for the team’s successful and timely QA process.
  • Utilized Hogan system as a client verification and payment information tool.

Confidential, North Carolina

Senior Credit Services Analyst

  • Worked on an assigned and constantly grew portfolio of clients in the Asset Based Lending sector.
  • Utilized AR and AP data provided by clients to format and extract data. Analyzed ineligible trends on month to month basis and made credit decisions based on trends and period findings.
  • Wrote data formulas in MONARCH, ARIES and Excel to perform accurate data extraction and business analysis.
  • Performed variance analysis based on Confidential and client’s records. Calculated credit ineligibles for clients in the Asset Based Lending segment of business. Communicated across all of the ABL business lines to request and verify time sensitive information. Performed highly detailed reconciliation of accounts with report discrepancies.
  • Responsible for Data Management within the ABL space.

Confidential, North Carolina

Business Systems Analyst V (Wholesale Banking)

  • Researched legal entities using various sources such as: SIC, NAICS, FINRA, Bloomberg websites and internal databases.
  • Verified the proper Standard Industry Classifications are assigned to each entity.
  • Developed Excel spreadsheets for quality reporting.
  • Performed QA and data validation.

Confidential, Connecticut

Data Consultant (Tax Remediation)

  • Worked in tandem with Confidential ’s Global Commercial Banking and Global Markets divisions as well as Ernst and Young senior tax associates to research and implement current FATCA regulations to hundreds of thousands of domestic and foreign customers.
  • Analyzed tax - related information to determine a relevant population based on FATCA parameters.
  • Developed Excel spreadsheets for research, tracking and quality assurance.

Confidential, Connecticut

Premium Auditor

  • Conducted audits of Workers’ Compensation, General Liability, Commercial Auto and Garage hazard insurance policies to establish the proper premium basis.
  • Reviewed insured's business operations, including examining, verifying and recording pertinent classification related data from financial business records.
  • Provided external and internal customers with information relative to premium auditing related matters.

Confidential, Connecticut

Premium Auditor

  • Obtained information from the insured in order to adjust the premium at expiration for Workers’ Compensation policies.
  • Analyzed audit inventory from a workload queue to identify the accuracy and thoroughness of information provided before communicating with the customer. Performed variance analysis and premium reconciliation.
  • Discussed questions and concerns with the insureds to ensure the understanding of exposure changes.
  • Researched information utilizing: National Business Directory, and various Commercial Tax Documents such as Federal Tax Return 941, Federal Tax Return 940, Wage and Tax Statements, State Unemployment Forms.

TECHNICAL SKILLS:

EXCEL, OUTLOOK, WORD, ACCESS, POWERPOINT, SHAREPOINT, GDS, PEGA, CESIUM, SALESFORCE, MONARCH, ARIES, GSL, HOGAN, JIRA, MICROSOFT DYNAMICS 365

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