Owner, Managing Principal Resume San Francisco, California - Hire IT People

SUMMARY:

Senior business analyst and project manager with experience in the public, private, and nonprofit sectors
Salesforce Administration
Vertical industry expertise in government, NGOs, corporate real estate, communications and media, and motion picture & music recording

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, California

Owner, Managing Principal

Responsibilities:

Consulting services for public agencies, private businesses and nonprofit organizations in community development, communications and technology Business Analysis

Confidential, San Francisco, California

Special Projects/Salesforce Administrator

Responsibilities:

Update Confidential program data in Salesforce
Analyze data quality and integrity
Run exception reports, identify and troubleshoot data issues; resolve discrepancies, recommend modifications to data mappings
Collaborate with program managers and IT Director to improve business processes

Confidential, San Francisco, CA

Application Configuration & Testing Analyst

Responsibilities:

Created and configured dynamic catalog content for Confidential Grants Management eCommerce retail store using Hybris WCMS
Performed testing across multiple browsers for content formatting, navigation, dynamic catalog display, shopping cart functionality, promotions/discounts, and shipping
Provided quality assurance for content design, HTML/CSS, and translations across eleven European languages
Logged and tracked all testing issues in J IRA

Confidential, West Hollywood, California

Policy Analyst & Public Engagement Specialist

Responsibilities:

Performed public outreach and health data analysis in support of a community - wide study to identify and prioritize social service needs
Facilitated focus groups for target populations in the city and conducted stakeholder interviews with individual city residents
Authored and edited sections for the final study including a supplement on homelessness
Appeared on the WeHoTV news program #Trending to promote awareness of the project
Consulted with city, regional, and state governments to formulate policies and programs for housing, economic development and community development
Subject matter expert for housing policy, homelessness, redevelopment, and economic development
Successfully secured over $1.3 million in funding for cities and organizations for planning technical assistance and community development activities.

Confidential, San Bruno, California

Lead IT Project Manager/ Finance Manager,

Responsibilities:

Managed critical projects in support of corporate architecture, real estate, marketing, finance, and information technology
PMO manager for global business systems integration projects, including Euro currency conversion and Oracle Financials Enterprise Resource Planning (ERP)
Responsibilities included business requirements, workshop design and facilitation, data and process analysis and design, application configuration and testing, organization design and change management, curriculum design

Confidential , San Francisco, CA

Applications Development Manager

Responsibilities:

Managed the Bank's Corporate Real Estate (CRE) global business applications, including operations, maintenance and development
Hired, managed, and mentored a staff of 20 employees, contractors, and consultants to develop and maintain CRE applications and facilitate CRE business and information technology strategic planning
Delivered improved business processes and automated tools, resulting in reduced financial risks and savings of millions of dollars in operating costs for the bank
Delivered an integrated suite of custom web-enabled applications (CREST) to manage the bank's corporate real estate and art portfolios that enabled asset managers to have 24/7 access to their portfolios, including images, maps, and building diagrams. The CREST project was formally recognized for innovation by the Bank's CIO
Appointed to the Bank's enterprise-wide Information Architecture and Standards Board