We provide IT Staff Augmentation Services!

Lead Generator Resume

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Annapolis, MD

SUMMARY

  • I am driven to be the best at what I do.
  • I want to work somewhere where I’ll have opportunities to develop my skills, take on interesting projects, and work with people I can really learn from.
  • I hope to obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people.
  • I am also seeking a challenging career that helps me utilize my skills in areas that will help contribute to my growth.
  • I am always looking forward to accumulating new experiences.
  • An added experience only adds to a person’s richness in terms of thought and knowledge.
  • Ultimately, I’d like to assume more management responsibilities and get involved in product strategy.
  • I eventually would like to strategically move into a position where I can lead a successful team.
  • But most importantly, I want to work for an organization where I can build a career.

TECHNICAL SKILLS

  • Microsoft Word
  • Microsoft Power Point
  • Microsoft Excel
  • Mac OS X
  • Windows Home edition 7
  • Phone skills ( Incoming and out bounding calling)
  • Data entry
  • Informing
  • Customer focus
  • Attention to detail

PROFESSIONAL EXPERIENCE

Confidential

Lead Generator

Responsibilities:

  • Contact businesses or private individuals by phone
  • Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation
  • Describe products and services
  • Respond to questions
  • Obtain customer information
  • Obtain possible customer leads
  • Maintain customer/potential customer data bases
  • Follow up on initial contacts
  • Complete records of telephonic interactions, orders and accounts
  • Maintain ongoing contact and relationships with all existing customers.
  • Obtain all information necessary to address the customer's needs courteously and accurately.
  • Ask questions and listen for cues to additional customer requirements.
  • Address customer concerns and objections thoroughly and politely and obtain customer commitment.
  • Perform data entry for the Visitor Management applications that are to be delivered to customers.
  • Perform data updates for customers.
  • Meet company projected revenue goals.
  • Become knowledgeable (through training) about ITS's products.

Confidential

Customer Service Representative

Responsibilities:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • P Nanny (Frantz Family) May 2016 - June 2016 lan and provide age-appropriate activities
  • Plan and accompany children on stimulating outings
  • Supervise playtime with children's friends
  • Transport children as needed
  • Prepare meals and snacks for children
  • Clean up after self and children
  • Maintain children's play areas and room
  • Children's laundry

Teacher’s Assistant

Confidential, Annapolis, MD

Responsibilities:

  • Discuss assigned duties with classroom teachers in order to coordinate instructional efforts.
  • Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
  • Enforce administration policies and rules governing students.
  • Observe students' performance, and record relevant data to assess progress.
  • Organize and label materials, and display students’ work in a manner appropriate for their eye levels and perceptual skills.

POS Associate

Confidential, Severna Park, MD

Responsibilities:

  • Responsible for greeting and ensuring customer purchases are processed accurately and efficiently
  • Resolve customer issues and direct workflow to POS Associates
  • Assisted in training new store associates on Point-of-Sale operations and customer service standards
  • Responsible to ensure that credit standards are communicated and credit goals are achieved
  • Make changes and perform cash pick-ups from registers.
  • Filled and maintained on-hand supplies of receipts, bags, application brochures, etc.
  • Hung, folded, straightening merchandise; assisted with recovery in departments

Sales Floor Team Member

Confidential, Arnold, MD

Responsibilities:

  • Sells merchandise to customers and gives information about products and prices Maintained a clean, full, and well organized sales floor and back room Replenished stock and took inventory

Head Library Proctor

Confidential, Glencoe, MD

Responsibilities:

  • Provided available library and research services to my faculty and peers.
  • Maintained organization of library materials
  • Oversee the running of the library without supervision

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