Lead Generator Resume
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Annapolis, MD
SUMMARY
- I am driven to be the best at what I do.
- I want to work somewhere where I’ll have opportunities to develop my skills, take on interesting projects, and work with people I can really learn from.
- I hope to obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people.
- I am also seeking a challenging career that helps me utilize my skills in areas that will help contribute to my growth.
- I am always looking forward to accumulating new experiences.
- An added experience only adds to a person’s richness in terms of thought and knowledge.
- Ultimately, I’d like to assume more management responsibilities and get involved in product strategy.
- I eventually would like to strategically move into a position where I can lead a successful team.
- But most importantly, I want to work for an organization where I can build a career.
TECHNICAL SKILLS
- Microsoft Word
- Microsoft Power Point
- Microsoft Excel
- Mac OS X
- Windows Home edition 7
- Phone skills ( Incoming and out bounding calling)
- Data entry
- Informing
- Customer focus
- Attention to detail
PROFESSIONAL EXPERIENCE
Confidential
Lead Generator
Responsibilities:
- Contact businesses or private individuals by phone
- Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation
- Describe products and services
- Respond to questions
- Obtain customer information
- Obtain possible customer leads
- Maintain customer/potential customer data bases
- Follow up on initial contacts
- Complete records of telephonic interactions, orders and accounts
- Maintain ongoing contact and relationships with all existing customers.
- Obtain all information necessary to address the customer's needs courteously and accurately.
- Ask questions and listen for cues to additional customer requirements.
- Address customer concerns and objections thoroughly and politely and obtain customer commitment.
- Perform data entry for the Visitor Management applications that are to be delivered to customers.
- Perform data updates for customers.
- Meet company projected revenue goals.
- Become knowledgeable (through training) about ITS's products.
Confidential
Customer Service Representative
Responsibilities:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- P Nanny (Frantz Family) May 2016 - June 2016 lan and provide age-appropriate activities
- Plan and accompany children on stimulating outings
- Supervise playtime with children's friends
- Transport children as needed
- Prepare meals and snacks for children
- Clean up after self and children
- Maintain children's play areas and room
- Children's laundry
Teacher’s Assistant
Confidential, Annapolis, MD
Responsibilities:
- Discuss assigned duties with classroom teachers in order to coordinate instructional efforts.
- Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
- Enforce administration policies and rules governing students.
- Observe students' performance, and record relevant data to assess progress.
- Organize and label materials, and display students’ work in a manner appropriate for their eye levels and perceptual skills.
POS Associate
Confidential, Severna Park, MD
Responsibilities:
- Responsible for greeting and ensuring customer purchases are processed accurately and efficiently
- Resolve customer issues and direct workflow to POS Associates
- Assisted in training new store associates on Point-of-Sale operations and customer service standards
- Responsible to ensure that credit standards are communicated and credit goals are achieved
- Make changes and perform cash pick-ups from registers.
- Filled and maintained on-hand supplies of receipts, bags, application brochures, etc.
- Hung, folded, straightening merchandise; assisted with recovery in departments
Sales Floor Team Member
Confidential, Arnold, MD
Responsibilities:
- Sells merchandise to customers and gives information about products and prices Maintained a clean, full, and well organized sales floor and back room Replenished stock and took inventory
Head Library Proctor
Confidential, Glencoe, MD
Responsibilities:
- Provided available library and research services to my faculty and peers.
- Maintained organization of library materials
- Oversee the running of the library without supervision