Grid Ops Analyst (abu2) Resume
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Mira Loma, CA
PROFESSIONAL EXPERIENCE
Grid Ops Analyst (ABU2)
Confidential, Mira Loma, CA
Responsibilities:
- Reported electrical circuit interruptions by performing qualitative analysis while using different programs and documentation containing the best available information.
- Created reports displaying how circuit interruption occurred, repairs were made and separate energizing steps during troubleshooting and re - energizing equipment.
- Corrected customer information improving the accuracy of graphical maps and separate databases containing information about the distribution of electricity to customer homes/businesses.
Technical Specialist/Scientist 1
Confidential, Rancho Cucamonga, CA
Responsibilities:
- Performed user testing on new applications prior to production.
- Use web-based applications to obtain, track and transfer work to cross function business units and clientele.
- Conducted Data Acceptance Testing (DAT) to assure a high quality of data for end users.
- Ensured high safety standards are sustainable and maintained by properly capturing all characteristics of circuits. Resulting in a 100% satisfaction rate of safety and clarity of circuit maps by client.
- Created tutorials, tracked global issues and developed new practices. Trained employees to prevent issues, improve processes and productivity.
- Resolved discrepancies found in data by comparing SAP with GIS.
Supervisor/GIS Tech
Confidential, Irvine, CA
Responsibilities:
- Oversaw field management of intercepts projects including supervising field staff, receiving and logging data, data cleaning and quality assurance monitoring.
- Managed call center staff conducting Computer Assisting Telephone Interview (CATI) Surveys, and staff conducting GIS integrated live-transit tracking, computer assisted mapping research.
- Created commands and developed methods to automate data cleaning and assure the highest quality of data.
GIS Tech
Responsibilities:
- Developed analytical maps used by client to interpret data and present findings to directors of transit and water agencies.
- Compiled and research geographic data from a variety of sources and databases including censuses, field observation, satellite imagery, aerial photography, existing maps and other spatial data resources.
- Gathered, analyzed and integrated spatial data from project teams/field observation and geographic data. Determined how to give a spatial interpretation of the area of interest.