Receptionist Resume
CT
I am an office professional with more than eight years of Administrative and Customer Service background. I am also a motivated team player with the ability to multi-task, work independently, and work well under pressure to meet short deadlines. I am proficient with Windows and I am knowledgeable with the entire Microsoft Office Suite, Lotus, SAP and many other programs. Lastly, I have strong written, verbal and interpersonal skills.
Work Experience
Confidential CT 11- 2011 to Present (Receptionist) Car Dealership
Attended to phone calls, concluded nature of calls and assisted callers to the proper department.
Successfully organized appointments between employees and clients.
Accepted and distributed messages and mails to proper departments and employees.
Collected payments and entered information into the database.
Managed the accounts payable and recievable.
Computer Skills: Word, Excel, ADP, Autobase, Lotus.
Confidential Bloomfield, CT 04 -2009 to 11-2011
(Office Assistant) Marketing
Answering phones and intercoms, taking messages, responding to inquiries.
Greeted visitors and provided basic information to visitors.
Handled daily staff scheduling.
Assisted in opening and closing procedures at the office.
Computer Skills: Word, Excel, SAP (populated database)
Confidential Windsor, CT 04-2008 to 02- 2009
(Customer Service Coordinator) Call Center
Provided superior customer service via phone, email and/or fax communication.
Work projects to support administration as assigned.
Maintained general knowledge of products and procedures and attended meetings to initiate processes for a more efficient workflow.
Computer Skills: SAP (populated database) Word, Excel, Outlook, Lotus notes
Confidential East Hartford, CT 01- 2008 to 05- 2008
(Office Assistant)
Proof reading and scanning documents.
Assisting office manager with daily office tasks.
Sending and responding to emails in a timely manner.
Computer Skills: Word, Excel
Confidential, CT 08- 2007 to 09- 2007
(Admin. Assistant) Temp Agency
Acted as first point of contact with new applicants.
Answered incoming calls and forwarded them accordingly.
Assisted with clients during the interview sessions.
Went on job fairs to represent the company to get new applicants.
Faxing and filing documents.
Computer Skills: Word, Excel, Outlook
Confidential Hartford, CT 11- 2005 to 03-2006
(Underwriters Assistant) Insurance Company
Assisted underwriter with daily quotes and tasks of the office.
Responded and sent emails to future applicants of the company.
Ran quarterly and yearly reports and sent out to the clients.
Helped underwriters reach deadlines and worked extensively to ensure the work was done prompt and accurately.
Confidential Uncasville, CT 10- 2000 to 08- 2004
Casino Accounting Rep
Balancing all slips from dealers and slot attendants.
Provided daily reports to accounting manager.
Submitted daily shift activity report.
Slot Attendant 2000 to 2001
Monitoring casino floor to ensure money transfers and cash drops.
Verifying jackpots.
Conducted random auditing.