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Hair Specialist Hartford Resume

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CT

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Objective: To obtain a challenging opportunity with a customerfocused industry leader, that will enhance my personal and professional growth.

Skills: Management Quality Service Training PC/web
Organization Communication Team Player Driven

Experience:

Confidential Hartford, Ct
Confidential Manchester, Ct
Hair Confidential Bloomfield, Ct
Confidential Hartford, Ct
Stylist/Salon Owner 1998 – Present
Developed strategies to improve customer service and increase profitability
Ensured all products and merchandise were displayed and marketed to increase sales
Created and maintained contracts with other stylists as the owner
Established policy and procedures, including salon etiquette for stylists and clients
Created a frequent customer program, giving discounts for birthdays and frequent visits

Confidential 04/0605/07
Child Development Specialist

assist staff to provide behavior management to challenged children in a therapeutic environment
pe perform routine tasks and light duties to support staff and residents for the safe home

Confidential Middletown, CT
Network Representative 3/01 – 3/02
Processed provider data extracted from the L9R Interface report to ensure proper billing results
Analyzed interface activity and brain stormed possible solutions
Requested Form W9s from providers to determine tin owners and eliminate tax withholding

Confidential Hartford, CT
Customer Service Representative 8/97 – 5/98
Responded to customer inquiries via the tollfree customer service number
Provided intensive customer service support for local businesses
Provided timely and accurate services to customers in a professional manner
Performed necessary data entry functions in an efficient and accurate manner

Confidential Hartford, CT
Review Processor 1/96 – 6/97
Reviewed daily reports on branch cash reserves via error tracking system, tracking cash reserves and installment loans
Analyzed and reviewed title search reports and appraisals
Updated computers using ACAP systems
Provided customer service identifying problems and resolving them
General office duties include filing, word processing, faxing, and administrative support for the entire unit.

Confidential Hartford, CT
Data Entry 3/95 – 11/95

Performed account balance reconciliation using the appropriate proofing technique

Conducted research utilizing the formats of various computer generated forms and/or accounting formats in an effort to resolve account problem
Prepared forms through the operation of keyboard instruments
operated ordinary and specialized business machines

Confidential 7/92 – 1/94
Met monthly reliability, sales, and service objectives
Handled high intense inbound calls in a timely manner via the 1800 line
Expressed strong oral communications skills

Education:
Assocatiates Degree
Major: Business Management
Passed state board of cosmetology/ Licensed Cosmetologist
Major: Business Administration

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