PROFESSIONAL EXPERIENCE

Driver

Confidential, Baltimore, Maryland

Responsibilities:

• Provide transportation services for public to various location in and around the Anne Arundel County, Metropolitan Baltimore City area and various nearby locations.
• Work as an independent business owner through Confidential Services.

Cashier

Confidential, Linthicum, MD

Responsibilities:

• Provided cashier services to airport vehicle parking customers.
• Counted " Confidential " of revenue at beginning of each shift to ensure starting total was correct.
• Collected cash and/or validations and maintained security of cash.
• Made change and issues receipts or tickets to customers for each transaction.
• Computed bill from tickets showing amount due for each customer.
• Operated cash register after time calculation (manually or by machine), and calculated cost of customer transaction on cash register.
• Quoted prices for parking services for which money was received upon customer receipt.
• Gave directions to customers to various locations.
• Completed lost ticket forms when original tickets could not be located.
• Resolved customer complaints independently or with the aid of a supervisor.
• Conducted timely checks to verify that proper inventory of necessary work aids and supplies were available in work location.
• Verified log of shift transactions against Confidential of "revenue" on hand.
• Compiled " Confidential " of collected revenue during the day once a predetermined amount of money had been collected.
• Recorded amounts received, cars in/out of facility, cars left in a facility (if applicable) and prepared shift reports of transactions.

Administrative Assistant/Production Copy Editor

Confidential, Baltimore, Maryland

Responsibilities:

• Reviewed/proofed medical journals for the accuracy of content, formatting, grammar, and punctuation.
• Tracked usage of color for client pricing and billing.
• Tracked progress of action items from the author, to production editor, copy editor, graphics staff, and client for approval for publishing with the vendor in accordance with the contract and suspense deadlines.
• Maintained the manager's calendar, managed meeting/conference events, researched data for accuracy, prepared itineraries and processed travel expenses for payment.

Executive Assistant

Confidential, Baltimore, Maryland

Responsibilities:

• Responsible for the administrative functions of the Office of Clinical Standards and Quality.
• Coordinated meetings, prepared travel itineraries using the federal travel software "GovTrip."
• Processed expenses for reimbursement.
• Handled extensive calendar management for 4 executive officers, screening and routing telephone calls, interfacing with other agency entities within the department, external stakeholders, clients, and suppliers.
• Conducted research to determine current policies on administrative processes.
• Submitted requests for office equipment, supplies, and technical support to the requisitioning department.
• Compiled, copied, and assembled daily briefing books for leadership meeting activities.

Administrative Assistant

Confidential

Responsibilities:

• (Office of the General Counsel, Defense Privacy Office, Washington Headquarters Services, Rehabilitative Care & Administrative Processes at Confidential & Confidential Commission, Independent Panel to Review DoD Detention Operations Commission, August 2007)
• Received, logged, distributed, tracked incoming and outgoing action items for attorneys as the Administrative Assistant to the Director Acquisitions, and Logistics in the Office of the General Counsel
• Served as the office Time and Attendance Monitor.
• Researched and retrieved digitally archived data for attorney use/review, sending suspense reminders. for workflow management.
• Maintained hard - copy files for military acquisitions.
• Assured compliance with governing statutory and regulatory requirement of the 1974 Privacy Act for the Confidential and its civilian and military components in the Defense Privacy Office from September 2007 through August 2008.
• Reviewed analyzed, and coordinated the processes for development of Privacy Act Systems of Records Notices for publication in the Federal Register.
• Researched and compiled weekly statistical data of all reported Personally Identifiable Information breaches of civilian and military personnel.
• Researched, and collected data pertaining to requests for information classified under the Freedom of Information Act.
• Established and maintained Director's and Deputy Director's schedule of appointments and commitments with responsibility for changes and adjustments, as necessary.
• Reviewed correspondence and distributed after determining those matters requiring the immediate attention of the Director preparing responses to inquiries where established policies and procedures were in place.
• Supported the Director and Deputy Director Human Resources in all administrative day-to-day requirements
• Received/greeted visitors to the office; directing them to the proper staff member for assistance.
• Prepared/updated digital employee personnel records related to hiring transfers, promotions, training, retirement, resignation, and termination.
• Completed background/security clearance processes and verifications.
• Assisted the Commission's Executive Officer as the Assistant Executive Officer for the Rehabilitative Care & Administrative Processes at Confidential Commission March 2007.
• Assisted in the day-to-day operations of the short-fused investigation of Confidential provided to America's returning Wounded Warriors at the Confidential facilities.
• Acted as the primary point-of-contact between the Washington Headquarters Services support directorate and the Confidential & Confidential panel staff members.
• Secured necessary equipment, supplies, transportation, and technical support services, as required.
• The final Report of the investigation was completed, published, delivered and the commission dissolved on time (April 2007), due to my organizational expertise and liaison capabilities.
• Served as Executive Assistant to the Director, Washington Headquarters Services responsible for managing, maintaining, and scheduling the calendars of the Director and Deputy Director, Administration and Management including relevant personal commitments March 2006 through March 2007.
• Processed and submitted document to the Director for signature approval.
• Scheduled meeting events connecting outside location via automated video and telephone conferencing apparatus.
• Maintained an electronic emergency contact roster for the organization's management and administrative support personnel.
• Reviewed and processed civilian evaluation reports for the Director's signature approval.
• Agency go-to-person for guidance regarding exception-to-policy matters on the Director's behalf including premium-class travel, Official Representation Funds, Pentagon Reservation parking privileges, directorate administrative issues and miscellaneous short-fused information contact requests.
• Served as the Executive Assistant for the DoD Final Report of the Independent Panel to Review DoD Detention Operation