Administrative Assistant Resume
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Crofton, MD
TECHNICAL SKILLS
- Microsoft Office
- Superior record keeping skills
- Windows XP/Vista
- Microsoft Excel
- Organized and multitasked
- Data Entry
- Dental Software (Dentrix, Soft Dent)
- Strong attentiveness to detailing and accuracy
- Typing 45 wpm
PROFESSIONAL EXPERIENCE
Confidential, Crofton, MD
Administrative Assistant
Responsibilities:
- Suggest and coordinate new office policies and protocols for various procedures provided to patients
- Enter data to generate reports for but not limited to; Accounts Receivable Aging Report, Insurance Aging Report, Practice Analyst Report, weekly and monthly production reports
- Liaise with consulting firm on dentist and hygienists work hours and production goals
- Enter insurance and employer information into patient database, as well as any correspondence
- Reconcile, prepare, and submit bank deposits electronically
- Create and present proposals for Orthodontic treatment
- Correspond with doctors of specialties in order to coordinate scheduling treatment for patients
- Advise management on strategies and programs that emphasize production and goals for the staff
- Resolve insurance conflicts for patient
- Answer phones and schedule patient treatment
- Retrieve and respond to collection, insurance, and general office voice mail on a daily basis
- Reconcile patient accounts and correcting any discrepancies
- Manage and report all delinquent patient accounts to third party agency
- Contact and implement payment agreements with patients
- Data entry with Dentrix Dental Software and Softdent Dental Software