Sales Representative Resume

Profile

Microsoft and CompTia certified professional with over 20 years experience in the IT industry...
Hands-on experience with Windows 2000 Pro/Server and Windows 2000 Directory Services as
well as LAN and WAN technologies... Self-directed team player with strengths in training and
client services.

Technical Skills
Sales Management

Executive Accountability for corporate performance and profit.
Strategic management in a variety of major B2B corporation.
Management of extensive marketing services and sales organizations.
New business development, start-up and troubleshooting.

Information Technology

Install and configure Windows 2000 Pro/Server, Active Directory, Terminal Services.
Manage desktop environments with group policy; managing software using group policy.
Implement domain name system namespace, site planning and domain tree modeling, administrating objects in Active Directory, utilizing software installation policy.
Configuring dial-up networking.
Professional History

Confidential 2007-Present
Sales Representative

Compiles list of prospective customers for use as sales leads base on information from direct mailing/advertisement, community activities, and other resources.
Sell programs and services to present and prospective customers through means of telemarketing and traveling throughout assigned territory.
Conducts follow-up of leads through means of telemarketing person-to-person contact to identify customers needs.
Conducts retention and service calls through means of telemarketing person-to-person contact.
Measures and conducts lawn analysis. Estimates date of service to customer base on knowledge of branch production and service schedules.
Maintains proper sales report.

Confidential 2006-2007
Sales Representative

Achieved outstanding success in building and maintaining relationship with key corporate decision-markers, establishing large volume high profit account with excellent levels of retention & loyalty.
Organized functions exceptionally well track record that demonstrates self-motivation creativity, and initiative to achieve both personal and corporate goals.

Confidential Ct 2004- Project was completed on March 2005
Network Engineer/Desktop Specialist

Analyzed operating systems and maintain peripheral devices; act as second-tier technical support responding to and resolving technical issues.
Upgraded Windows 2000 Server to Windows Small Business Server 2003.

ConfidentialHartford, CT 1998- 2005
Senior Computer Service Technician

Analyzed IBM/AMDHAL, DEC ,HP, Perphoics and Mainframe systems utilizing alert screen on Netview, Research View and exchange View.
Maintained responsibility for Netview, Research View, Exchange View scheduling; ensured availability of 82 CICS.

Confidential Meriden, CT 1995-1997
Senior Account Executive

Achieved outstanding success in building and maintaining relationship with key corporate decision-markers, establishing large volume high profit accounts with excellent levels of retention &loyalty.
Organized Functions exceptionally well track record that demonstrates self-motivation creativity, and initiative to achieve both personal and corporate goals.
Developed and implemented campaign involving the sale of promotional products, design of trade show displays, and conceptual development of special events.

Confidential , Hartford, CT 1993-1995
Manager

Managed all aspects of the business operations and profitability.
Provided excellent customer service.
Ensured that the store shopping experience excelled in meeting the customer’s expectations.
Implemented an “in house” computer program to proactively seek new customers.
Recruited and hired the most qualified candidates to meet the business needs.
Coached and conducted formal training programs for associates.
Motivating employee to perform at a high level.
Completed employee work and training schedules.

Education

New horizons Computer Learning Center, Windsor ,CT
Attained MCP (2955906) and A+ Certifications
Pursuing MCSE and Cisco Certifications

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