Branch Manager Resume
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Arlington, TX
TECHNICAL SKILLS
- Microsoft Word
- Excel
- Access
- Publisher
- PowerPoint and Outlook
- Adobe InDesign and Photo Shop
- Quick Books eProcessing Paychex and Constant Contact.
- Professional etiquette
- Detail - oriented rganized leadership skills teachable and success-driven. 65 WPM.
PROFESSIONAL EXPERIENCE
Confidential, Arlington, TX
Branch Manager
Responsibilities:
- Marketing Team Leader, Office Team Leader and Customer Care Coordinator Oversee and manage a team of 5 customer care coordinators, and a team of 12 home inspectors.
- Correspond with owners regarding suggestions and concerns about policies and procedures, as well as performance of staff members.
- Calculate and process payroll. Handle client complaints and resolutions.
- Schedule and conduct interviews, as well as complete the hiring process.
- Answer in - bound calls to schedule inspection appointments, determine pricing, process credit card transactions and refunds, and make out-bound calls necessary to complete the inspection appointment booking process.
- Assist team of Customer Care Coordinators when needed as well as inform them of new policies and procedures.
- Manage schedules of team of inspectors and keep them informed about new policies and procedures.
- Maintain office cleanliness and run errands pertaining office needs.
Confidential, Joshua, TX
Sales Assistant
Responsibilities:
- Book sales appointments for Sales Manager and file sales paperwork.
- Order parts and manage team of installers.
- Answer calls and keep customers informed on appointment and installations.
- Run errands for Sales Manager.
Confidential, Burleson, TX
Office Assistant
Responsibilities:
- Assist Realtors and Team Leaders part time.
- Organize files and inputting fees into database.
- Figure tax and commission fees.
- Record property management into MLS and DOW files.
- Record deposits and gather missing information.
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