Certified Healthcare Collector Resume
TN
CAREER OBJECTIVE
A demanding position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.
SUMMARY OF QUALIFICATIONS
Developed good rapport with customers
Maintained thorough knowledge of store merchandise to provide helpful advice to customers
Acknowledged for customer service excellence on numerous occasions
EMPLOYMENT HISTORY
Confidential Nashville, TN
Certified Healthcare Collector, March 2012 – Present
- Handle incoming calls
- Data entry
- Set up payment arrangements
- Process phone payments
- Process insurance information
- Review accounts for litigation
Comply with FDCPA & HIPAA laws
Member of the National Healthcare Collector’s Association
Confidential Nashville, TN
Customer Service Associate, January 2009 - January 2010
- Answered customer inquiries
- Data entry
- Prepared estimates for contractors
- Processed bill payments / Cashier
- Merchandising
- Scheduled deliveries and pick ups
SKILLS
45 WPM
General Knowledge of Microsoft Word
General Knowledge of Microsoft Excel
General Knowledge of Microsoft Power Point
General Knowledge of Microsoft Outlook
EDUCATION
A.A.S., Medical Assisting
EMPLOYMENT HISTORY
Confidential Nashville, TN
Certified Healthcare Collector, March 2012 – Present
- Handle incoming calls
- Data entry
- Set up payment arrangements
- Process phone payments
- Process insurance information
- Review accounts for litigation
Comply with FDCPA & HIPAA laws
Member of the National Healthcare Collector’s Association
Confidential Nashville, TN
Customer Service Associate, January 2009 - January 2010
- Answered customer inquiries
- Data entry
- Prepared estimates for contractors
- Processed bill payments / Cashier
- Merchandising
- Scheduled deliveries and pick ups
SKILLS
45 WPM
General Knowledge of Microsoft Word
General Knowledge of Microsoft Excel
General Knowledge of Microsoft Power Point
General Knowledge of Microsoft Outlook
EDUCATION
A.A.S., Medical Assisting
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