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Senior Credit & Collections Analyst Resume

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Salem, OR

PROFESSIONAL EXPERIENCE:

Confidential, SALEM, OR

SENIOR CREDIT & COLLECTIONS ANALYST

Responsibilities:

  • Developed streamlined procedures to eliminate redundancies.
  • Updated credit policy and procedures to reflect changes in processes and economy.
  • Reorganized department.
  • Created reports to track bad debt write - offs, bad debt reserve, over 90 balances, and new parts and service accounts.
  • Trained/mentored 2 staff members in all aspects of construction credit and collections.
  • Worked with IT to create automated daily statistics report to reduce errors.
  • Extensive experience with construction change orders, pay applications, billing software and back-charge process.
  • Experienced in nuances of international collections and letters of credit.
  • Extensive knowledge of construction lien law and multi-state sales and use tax

Confidential, NEWBERG, OR

CREDIT & ACCOUNTS RECEIVABLE MANAGER

Responsibilities:

  • Set up Credit Department: evaluated departmental duties companywide; shifted credit/AR duties; developed credit application; implemented new credit policies and procedures.
  • Determined creditworthiness for credit lines up to $1 million for domestic and international companies. Implemented new check by phone system and lock box.
  • Assisted with business process mapping in relation to SOX audit preparation.
  • Month-end, year-end closing/audit and SOX audit experience.
  • Extensive multi-state sales and use tax knowledge.
  • Experienced in nuances of international collections and letters of credit.
  • Trained and supervised staff of 3 temporary employees for special projects.
  • Decreased 90 + accounts from 6% to 2% of receivables balance.

Confidential, PORTLAND, OR & EVERETT, WA

CREDIT MANAGER

Responsibilities:

  • Achieved 72% collected dollars Confidential fiscal year-end.
  • Assisted with decentralization of credit department: researched misapplied payments; completed "job" files; improved dollars collected percentage; filed preliminary notices and liens; educated customers on new payment terms and policies; set credit limits; determined creditworthiness of new and existing customers.
  • Assisted with training of new ERP system.
  • Transitioned/promoted to Confidential Credit Manager of Everett, Washington branch locations.

Confidential, PORTLAND, OR

CREDIT MANAGER

Responsibilities:

  • Developed streamlined procedures that decreased labor time and eliminated redundancies.
  • Developed new credit and salesman commission policy.
  • Spearheaded new ERP system selection process.
  • Earned "Creative Idea" award for developing new forms for credit card payments.
  • Reduced DSO 76 days to 55 days.

Confidential, PORTLAND, OR

RECEIVABLES MANAGEMENT REPRESENTATIVE

Responsibilities:

  • Mentored and Trained new team members.
  • Earned several "Best in Wireless" and "The Solution Is You" awards for outstanding customer service and teamwork.

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