Senior Credit & Collections Analyst Resume
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Salem, OR
PROFESSIONAL EXPERIENCE:
Confidential, SALEM, OR
SENIOR CREDIT & COLLECTIONS ANALYST
Responsibilities:
- Developed streamlined procedures to eliminate redundancies.
- Updated credit policy and procedures to reflect changes in processes and economy.
- Reorganized department.
- Created reports to track bad debt write - offs, bad debt reserve, over 90 balances, and new parts and service accounts.
- Trained/mentored 2 staff members in all aspects of construction credit and collections.
- Worked with IT to create automated daily statistics report to reduce errors.
- Extensive experience with construction change orders, pay applications, billing software and back-charge process.
- Experienced in nuances of international collections and letters of credit.
- Extensive knowledge of construction lien law and multi-state sales and use tax
Confidential, NEWBERG, OR
CREDIT & ACCOUNTS RECEIVABLE MANAGER
Responsibilities:
- Set up Credit Department: evaluated departmental duties companywide; shifted credit/AR duties; developed credit application; implemented new credit policies and procedures.
- Determined creditworthiness for credit lines up to $1 million for domestic and international companies. Implemented new check by phone system and lock box.
- Assisted with business process mapping in relation to SOX audit preparation.
- Month-end, year-end closing/audit and SOX audit experience.
- Extensive multi-state sales and use tax knowledge.
- Experienced in nuances of international collections and letters of credit.
- Trained and supervised staff of 3 temporary employees for special projects.
- Decreased 90 + accounts from 6% to 2% of receivables balance.
Confidential, PORTLAND, OR & EVERETT, WA
CREDIT MANAGER
Responsibilities:
- Achieved 72% collected dollars Confidential fiscal year-end.
- Assisted with decentralization of credit department: researched misapplied payments; completed "job" files; improved dollars collected percentage; filed preliminary notices and liens; educated customers on new payment terms and policies; set credit limits; determined creditworthiness of new and existing customers.
- Assisted with training of new ERP system.
- Transitioned/promoted to Confidential Credit Manager of Everett, Washington branch locations.
Confidential, PORTLAND, OR
CREDIT MANAGER
Responsibilities:
- Developed streamlined procedures that decreased labor time and eliminated redundancies.
- Developed new credit and salesman commission policy.
- Spearheaded new ERP system selection process.
- Earned "Creative Idea" award for developing new forms for credit card payments.
- Reduced DSO 76 days to 55 days.
Confidential, PORTLAND, OR
RECEIVABLES MANAGEMENT REPRESENTATIVE
Responsibilities:
- Mentored and Trained new team members.
- Earned several "Best in Wireless" and "The Solution Is You" awards for outstanding customer service and teamwork.