Customer Account Representative Resume Durham, North Carolina - Hire IT People

CAREER OBJECTIVE:

Highly motivated and dedicated professional with administrative experience working in fast paced environment. Seeking a position that will benefit from my multi - tasking skills and proven ability to provide quality services and communicate effectively with customers and staff.

KEY SKILLS:

Strong interpersonal communication skills that help in successful execution of activities;
Ability to work independently and adapt to team environments;
Thorough knowledge about the administrative functions and procedures;
Competent at undertaking directives and providing instructions;
Capability of performing multiple functions and be accountable for its successful execution;

LANGUAGE SKILLS:

Farsi (Native)
Pashto
English
Urdu

PROFESSIONAL SKILLS:

Possess excellent interpersonal and communication skills
Proven track record of working in a confidential manner
In-depth knowledge of software
Highly skilled in using Microsoft Office and the Internet
Ability to handle multiple tasks and work in a team environment
Ability to work in a timely and accurate manner
Possess effective organizational and management skills
Knowledge of clerical and administrative procedures
Possess excellent administrative and customer service skills

EMPLOYMENT EXPERIENCE/RELATED EXPERIENCE:

Confidential, Durham, North Carolina

Customer Account Representative

Responsibilities:

Maintaining the accurate records of customer account activity, to include current and past due accounts
Reviewing of past due accounts and communicate in person and via phone with the customers to promote timely payments
Collecting of customer payments on a timely basis and meet daily/weekly collection standards
Completing the customer service calls in a timely manner as assigned
Prospect for new business by telemarketing and distributing print materials

Confidential

Administrative Assistant

Responsibilities:

Maintained the alumni archive database up to date by entering the contact information of newly return alumni into archive database. arranged meetings of alumni and government officials such as the Deputy Cultural affair’s officers.
Responsible for event management including scheduling, coordinating, reservations, guest list, and all events logistics.
Writing of grant reports and sometimes find funding to support the program.

Confidential

Data Entry Clerk

Responsibilities:

Responsible for data entry and data analysis activities.
Provided Administrative assistance to the line manager and colleagues.
Assisting the Tactical Operations Center (TOC) With locating venue and grid Coordinates in order to find the exact location of non-described venues.
Responsible for providing the TOC with essential information in the event of a crisis situation.

Program / Admin Assistant

Confidential

Responsibilities:

Assisted with the translation of highly official documents and memos.
Responsible for filing, data management, drafting and editing short office memos.
Attended meetings and assisted with the interpretation between English and Farsi.
Updated the phone directory of the entire company and insuring the proper distribution.

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Customer Account Representative Resume

Durham North, CarolinA

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